Desktop Fax Application

'Fax to Email' and 'Email to Fax' services
harryL
Posts: 72
Joined: Mon Apr 27, 2009 7:48 am
Location: Brisbane

Re: Desktop Fax Application

Post by harryL » Thu Aug 20, 2009 2:42 pm

I downloaded and installed it today.

My first fax was sent to a fax-to-email provider - and it went well.

Comments:

The fax header shows "from IAX modem"

- could the application allow the sender to design their own header?.....
- or have some options?.

Fax quality - will it be possible to increase print quality?
- it appears 180 cpi is used.... could this be increased to say, 300 cpi?

MUltiple Users

- is it possible to have an option to use different sender details?

Overall, thanks----- its great!

H.

mightymaki
Posts: 1
Joined: Wed Sep 09, 2009 8:35 am
Location: Hurstville

Re: Desktop Fax Application

Post by mightymaki » Mon Oct 05, 2009 11:29 am

Hi, we tried to send a fax to Japan using the app. The fax itself was a word doc in Japanese. Apparently at the other end it only came out with the English title & from but the rest (in Japanese) wasn't properly encoded. The little boxes one gets if you don't have the proper software installed. Is this correct or did we do something wrong? Can the program only send English text?
regards
mightymaki

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Dazzled
Volunteer Site Admin
Posts: 6002
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Desktop Fax Application

Post by Dazzled » Mon Oct 05, 2009 12:00 pm

Exetel lists the following acceptable formats in the user facility -
.doc, .gif, .jpeg, .png .xls, .ppt, .pdf or .html.

Back in 2008, we told by Exetel, concerning attachments--
(1) Most files will first be converted to PDF. The exceptions to this are PDF text files.
(2) The PDF is then rotated and scaled to fit it to an A4 portrait page.
(3) This PDF is then converted into a TIFF file for fax transmission. This file is currently monochrome, and has a resolution of 209.1x98 dpi. (This may be increased to 209.1x196 dpi in the future).

Pending advice from Exetel staff, it is possible that the pdf conversion process is having some bother with the non-Roman text encoding in the Word doc. You will notice that a fax is a TIFF image anyway. You might get a better result for the time being if you put the Japanese text into one of the image formats, like non-lossy .GIF (quite good for black and white). HTML might be good for the time being too, with the appropriate use of charset.

I remember being advised once also that one can precode the fax TIFF and it will be transmitted unchanged.

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ottyacat
Posts: 159
Joined: Fri Mar 24, 2006 9:41 pm
Location: Mornington, VIC

Re: Desktop Fax Application

Post by ottyacat » Tue Dec 01, 2009 3:36 pm

Has anyone tried this application and got it working on Windows 7? The program runs fine but the second you click send the fax spooler instantly says failed without even thinking about it.

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ottyacat
Posts: 159
Joined: Fri Mar 24, 2006 9:41 pm
Location: Mornington, VIC

Re: Desktop Fax Application

Post by ottyacat » Tue Dec 01, 2009 3:39 pm

Simple...

I had it installed in the program files directory which has a high level of security by default. I had to give the fax directory read / write access under my username instead of the default read only applied by windows 7 not sure if its the same when installed in the root dir.

notoriousft
Posts: 55
Joined: Fri Jun 26, 2009 3:28 pm
Location: ACT

Re: Desktop Fax Application

Post by notoriousft » Wed Jan 27, 2010 1:23 pm

I had 3 attempts sending an overseas fax in 0011 countrycode area code number format, none even showed as pending in the fax history section. I attached a jpg file which is under 5 MB btw.

what to do?

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Re: Desktop Fax Application

Post by William M » Thu Jan 28, 2010 5:30 pm

What reply did you receive each time?

notoriousft
Posts: 55
Joined: Fri Jun 26, 2009 3:28 pm
Location: ACT

Re: Desktop Fax Application

Post by notoriousft » Thu Jan 28, 2010 5:48 pm

William M wrote:What reply did you receive each time?
I didnt receive anything after I clicked send fax button, also save fax data choice was ticked...

Edit: just tried sending an interstate fax, that didnt work either. all same as the overseas fax...

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Re: Desktop Fax Application

Post by William M » Fri Jan 29, 2010 8:33 am

Can you PM me your details?

Cheers

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Re: Desktop Fax Application

Post by William M » Tue Feb 02, 2010 8:52 am

Hi notoriousft,

Can I confirm the faxes recorded in your User Facilities are not the ones that you are referring to?

Cheers

notoriousft
Posts: 55
Joined: Fri Jun 26, 2009 3:28 pm
Location: ACT

Re: Desktop Fax Application

Post by notoriousft » Wed Feb 03, 2010 10:53 pm

you're right. They aren't the ones I mentioned.

notoriousft
Posts: 55
Joined: Fri Jun 26, 2009 3:28 pm
Location: ACT

Re: Desktop Fax Application

Post by notoriousft » Mon Mar 22, 2010 5:19 pm

Still cannot send faxes via the application. Is there a solution to this?

User avatar
bilal
Posts: 240
Joined: Tue May 06, 2008 5:40 pm

Re: Desktop Fax Application

Post by bilal » Tue Jan 18, 2011 11:39 am

It would be nice if someone can answer this:

1) If we were to attach a TIFF file in the correct format, would it be used for transmission verbatim?
2) If so, can you please elaborate on the actual TIFF format? I have the following candidates from GhostScript/PDFCreator:
  • G3 fax encoding with no EOLs
    G3 fax encoding with EOLs
    2-D G3 fax encoding
    G4 fax encoding
    LZW-compatible
    PackBits
Dazzled wrote:Exetel lists the following acceptable formats in the user facility -
.doc, .gif, .jpeg, .png .xls, .ppt, .pdf or .html.

Back in 2008, we told by Exetel, concerning attachments--
(1) Most files will first be converted to PDF. The exceptions to this are PDF text files.
(2) The PDF is then rotated and scaled to fit it to an A4 portrait page.
(3) This PDF is then converted into a TIFF file for fax transmission. This file is currently monochrome, and has a resolution of 209.1x98 dpi. (This may be increased to 209.1x196 dpi in the future).

Pending advice from Exetel staff, it is possible that the pdf conversion process is having some bother with the non-Roman text encoding in the Word doc. You will notice that a fax is a TIFF image anyway. You might get a better result for the time being if you put the Japanese text into one of the image formats, like non-lossy .GIF (quite good for black and white). HTML might be good for the time being too, with the appropriate use of charset.

I remember being advised once also that one can precode the fax TIFF and it will be transmitted unchanged.

mrl
Posts: 8
Joined: Thu Aug 06, 2009 12:42 pm

Re: Desktop Fax Application

Post by mrl » Wed Feb 09, 2011 6:12 pm

mY ACC Number 0410225748, I have already activated email2fax and fax2email , but seem i sill can not sent or reciever any fax. I also can not login to fax2email desktop app. anybody can help plsssssss?

User avatar
bilal
Posts: 240
Joined: Tue May 06, 2008 5:40 pm

Re: Desktop Fax Application

Post by bilal » Thu Feb 10, 2011 4:45 am

ottyacat wrote:Has anyone tried this application and got it working on Windows 7? The program runs fine but the second you click send the fax spooler instantly says failed without even thinking about it.
It's a buggy little program!

View -> Fax Spooler .. Nothing.
Exit -> "5 faxes waiting are you sure" (or something like that).

When I tick to "save fax data" it usually doesn't work.

Win 7 64-bit.

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