Fax service down?

'Fax to Email' and 'Email to Fax' services
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sable
Posts: 651
Joined: Tue Jan 20, 2004 9:28 am
Location: NSW

Fax service down?

Post by sable » Wed Jul 14, 2010 3:41 pm

Someone trying to send me a fax gete "communication error" when they press the "go" button

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Re: Fax service down?

Post by William M » Wed Jul 14, 2010 3:54 pm

Please supply your fax did number to residentailsupport@exetel.com.au or simply dial your fax number and see if you get a fax tone.

Cheers

sable
Posts: 651
Joined: Tue Jan 20, 2004 9:28 am
Location: NSW

Re: Fax service down?

Post by sable » Wed Jul 14, 2010 4:01 pm

Thanks

Tried the ring my fax number trick, got fax tone, not as loud as some I have heard but a definate "sqeal"

sable
Posts: 651
Joined: Tue Jan 20, 2004 9:28 am
Location: NSW

Re: Fax service down?

Post by sable » Wed Jul 14, 2010 6:02 pm

Just received 3 faxes from the sender 2 x 3 pages each and 1 x 1 page.

When he tried to send as a 7 page fax he always got "communication error" and reports always has problems sending to our fax number.

WIlliamM do you still want me to log a fault?

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