Issues with Fax Usage page

'Fax to Email' and 'Email to Fax' services
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Posts: 33
Joined: Wed Aug 31, 2005 11:09 am

Issues with Fax Usage page

Post by Trizzunkz » Mon Aug 09, 2010 3:27 pm

I've found 2 bugs with the Fax Usage page in the User Facilities.
1) If want to see previous months usage, you can use the provided "Custom Fax Query" form at the bottom of the page. However, you can only view the first page (20 faxes) for that month because clicking on any subsequent pages takes you back to the current month.
2) Downloading CSV files doesn't always work - e.g. I can currently download Jan, Feb, July and Aug data, but Mar, Apr, May and June (and anything earlier than Jan 2010) are just empty files. I can see that data still exists for these months using "Custom Fax Query", but as above, only the first 20 are accessible.

Can these issues be looked into?

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Re: Issues with Fax Usage page

Post by William M » Mon Aug 09, 2010 3:36 pm

It'll be looked into and addressed.


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