Email2Fax confirmation emails gone missing?

'Fax to Email' and 'Email to Fax' services
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Trizzunkz
Posts: 33
Joined: Wed Aug 31, 2005 11:09 am

Email2Fax confirmation emails gone missing?

Post by Trizzunkz » Fri Aug 27, 2010 12:21 pm

We seem to be missing quite a few confirmation emails over the last couple of days.
The usage page seems to be complete, but the emails that my software requires are not coming through.
Any reason for this?

sable
Posts: 651
Joined: Tue Jan 20, 2004 9:28 am
Location: NSW

Re: Email2Fax confirmation emails gone missing?

Post by sable » Fri Aug 27, 2010 2:00 pm

Got confirmation email for the fax I sent yesterday afternoon. Received ok too.

Going to junk mail?

Trizzunkz
Posts: 33
Joined: Wed Aug 31, 2005 11:09 am

Re: Email2Fax confirmation emails gone missing?

Post by Trizzunkz » Fri Aug 27, 2010 2:09 pm

There is no Junk folder on that account. It's an eXetel address that is only used for fax confirmations, so I can't see how anything from the fax server would be marked as spam.
Maybe I wasn't clear - some are coming back, but most aren't.

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