Email2fax says failed, but was delivered

'Fax to Email' and 'Email to Fax' services
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oblong
Posts: 68
Joined: Tue Mar 20, 2007 9:25 am
Location: Brisbane

Email2fax says failed, but was delivered

Post by oblong » Thu Sep 23, 2010 12:23 pm

I sent a PDF attachment to a PSTN fax number. The fax arrived properly. However, the confirmation e-mail says:

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Your email to fax request has failed.
Exetel has attempted to send the fax and has been denied. Please try again.
Fax Number: 07xxxxxxxx
Send At Approx: 2010-09-23 11:49

Reason for failure:
- Unspecified Transmit Phase C error ; too many attempts to dial
----

The User Facility page says,

07xxxxxxxx 2010-09-23 11:46:02 FAILED $0.00

But again, it was actually delivered. Maybe I shouldn't mention this, as it claims there was no charge!

Still, something that should be looked at.

Bob

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