NEW Fax to email charges

'Fax to Email' and 'Email to Fax' services
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harryL
Posts: 72
Joined: Mon Apr 27, 2009 7:48 am
Location: Brisbane

NEW Fax to email charges

Post by harryL » Thu Mar 08, 2012 8:04 am

I received an email yesterday informing me that my fax DID was to be charged at $5 per month from April 2012.

Does this also apply to Business Accounts (B30, B31, etc), where the fax DID was included in the plan's bundle of services?

Harry.

udara
Exetel Staff
Posts: 362
Joined: Thu Dec 17, 2009 11:06 am

Re: NEW Fax to email charges

Post by udara » Thu Mar 08, 2012 10:09 am

Hi harryL,

I have passed this query on to the sales team they will assist you with this shortly .
To Log a fault ticket, please click Here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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EromalR
Exetel Staff
Posts: 138
Joined: Thu Jan 07, 2010 12:40 pm
Location: Sri Lanka

Re: NEW Fax to email charges

Post by EromalR » Thu Mar 08, 2012 10:30 am

harryL wrote:I received an email yesterday informing me that my fax DID was to be charged at $5 per month from April 2012.

Does this also apply to Business Accounts (B30, B31, etc), where the fax DID was included in the plan's bundle of services?

Harry.
No it will not be applied to Business Grade plans. If you have received the notification, please ignore it.

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