Can't access Free webspace
Can't access Free webspace
Here is a weird issue.
On any of my pc's at home I cannot access my free webspace. However on other peoples connections it is fine.
If I take my laptop which wont access from my home to a neighbour it runs fine. I can surf the net from home fine and do anything except look at my site.
I have also tried to ftp into it but cannot access it that way either.
Is it just me or is something wrong?
On any of my pc's at home I cannot access my free webspace. However on other peoples connections it is fine.
If I take my laptop which wont access from my home to a neighbour it runs fine. I can surf the net from home fine and do anything except look at my site.
I have also tried to ftp into it but cannot access it that way either.
Is it just me or is something wrong?
-
- Exetel Staff
- Posts: 559
- Joined: Tue Jan 06, 2004 1:19 am
- Contact:
Re: Can't access Free webspace
Can you ping/traceroute to the web server?
Re: Can't access Free webspace
No it just times out.
I tried to ping home.exetel.com.au
I tried to ping home.exetel.com.au
Re: Can't access Free webspace
I have the same problem. Internet is ok but cannot access webspace via FTP or browser.
Re: Can't access Free webspace
Please email your details to residentialsupport@exetel.com.au and it one of the support team will have a look into it.
Re: Can't access Free webspace
Same here... I can't ping home.exetel.com.au. Perhaps the attempted update and rollback yesterday broke something.
Re: Can't access Free webspace
Looks fine from my end (ADSL1 Queensland). Ping and trace attached below.
Code: Select all
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\James>ping home.exetel.com.au
Pinging oh.exetel.com.au [220.233.0.13] with 32 bytes of data:
Reply from 220.233.0.13: bytes=32 time=27ms TTL=59
Reply from 220.233.0.13: bytes=32 time=26ms TTL=59
Reply from 220.233.0.13: bytes=32 time=31ms TTL=59
Reply from 220.233.0.13: bytes=32 time=31ms TTL=59
Ping statistics for 220.233.0.13:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 31ms, Average = 28ms
Code: Select all
C:\Documents and Settings\James>tracert home.exetel.com.au
Tracing route to oh.exetel.com.au [220.233.0.13]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 14 ms 15 ms 20 ms 202.3.96.58.exetel.com.au [58.96.3.202]
3 28 ms 30 ms 25 ms 1.3.96.58.exetel.com.au [58.96.3.1]
4 28 ms 30 ms 29 ms oh.exetel.com.au [220.233.0.13]
Trace complete.
Regards,
JamesR
Customer since 2005
JamesR
Customer since 2005
Re: Can't access Free webspace
Code: Select all
C:\Users\John>ping home.exetel.com.au
Pinging oh.exetel.com.au [220.233.0.13] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 220.233.0.13:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\John>
Code: Select all
C:\Users\John>tracert home.exetel.com.au
Tracing route to oh.exetel.com.au [220.233.0.13]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms home.gateway [192.168.1.254]
2 37 ms 30 ms 31 ms 209.3.96.58.exetel.com.au [58.96.3.209]
3 55 ms 43 ms 44 ms 1.3.96.58.exetel.com.au [58.96.3.1]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * ^C
C:\Users\John>
Re: Can't access Free webspace
I'm having same pinging/tracing results... all end up with "Request timed out..."
I can't even access Exetel's MySQL database management facility at: https://mydbadmin.home.exetel.com.au/
I can't even access Exetel's MySQL database management facility at: https://mydbadmin.home.exetel.com.au/
Re: Can't access Free webspace
It's working here now.
Re: Can't access Free webspace
Free web hosting has gone down again