FTP to home.exetel.com.au not working

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michaeljh
Posts: 18
Joined: Sat Sep 27, 2008 5:05 pm
Location: Victoria

FTP to home.exetel.com.au not working

Post by michaeljh » Sat Sep 27, 2008 5:58 pm

At 7:35am on the 26/9 ftp to home.exetel.com.au stopped responding, Can this please be rectified?

Connecting To home.exetel.com.au...Could not open connection to the host, on port 21: Connect failed

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ymo
Posts: 294
Joined: Sat Sep 10, 2005 4:36 pm
Location: Wollongong NSW

Re: FTP to home.exetel.com.au not working

Post by ymo » Sat Sep 27, 2008 6:35 pm

I can ftp to my website on home.exetel.com.au at present. Have you tried again since you posted your question?

michaeljh
Posts: 18
Joined: Sat Sep 27, 2008 5:05 pm
Location: Victoria

Re: FTP to home.exetel.com.au not working

Post by michaeljh » Sat Sep 27, 2008 7:16 pm

yes it's still not working....but I can FTP to old.home.exetel.com.au ok, just not to home.exetel.com.au

SysAdmin

Re: FTP to home.exetel.com.au not working

Post by SysAdmin » Sat Sep 27, 2008 7:31 pm

michaeljh wrote:yes it's still not working....but I can FTP to old.home.exetel.com.au ok, just not to home.exetel.com.au
Weird as it works for me also and I can see it working on the server itself. Can you ping home.exetel.com.au? Also, can you provide a traceroute?

Andrew

michaeljh
Posts: 18
Joined: Sat Sep 27, 2008 5:05 pm
Location: Victoria

Re: FTP to home.exetel.com.au not working

Post by michaeljh » Sat Sep 27, 2008 7:37 pm

Pinging home.exetel.com.au [220.233.0.59] with 32 bytes of data:
Reply from 220.233.0.59: bytes=32 time=62ms TTL=60
Reply from 220.233.0.59: bytes=32 time=63ms TTL=60
Reply from 220.233.0.59: bytes=32 time=61ms TTL=60
Reply from 220.233.0.59: bytes=32 time=61ms TTL=60

Tracing route to home.exetel.com.au [220.233.0.59]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.254
2 48 ms 47 ms 48 ms 202.2.96.58.exetel.com.au [58.96.2.202]
3 61 ms 61 ms 60 ms 1.2.96.58.exetel.com.au [58.96.2.1]
4 61 ms 79 ms 48 ms 59.0.233.220.exetel.com.au [220.233.0.59]

I can connect to home.exetel.com.au on port 80 without any problems, just not to port 21

SysAdmin

Re: FTP to home.exetel.com.au not working

Post by SysAdmin » Sat Sep 27, 2008 7:46 pm

michaeljh wrote:I can connect to home.exetel.com.au on port 80 without any problems, just not to port 21
Ok. You're hitting the connection rate limiting rather impressively. Give it a pause for a bit (make sure nothing from your IP is trying to connect to port 21) and then connect just once. You may want to try with telnet first (telnet home.exetel.com.au 21) to see if you can actually talk to the service. If that works then check your FTP clients config to make sure it doesn't go insane with the connections.

Andrew

michaeljh
Posts: 18
Joined: Sat Sep 27, 2008 5:05 pm
Location: Victoria

Re: FTP to home.exetel.com.au not working

Post by michaeljh » Sat Sep 27, 2008 7:52 pm

ok

I've stopped all ftp connections, how long should it take to clear?

I did turn my modem off for about 20 minutes earlier on but still couldn't acccess ftp when I reconnected

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Dazzled
Volunteer Site Admin
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Location: Sydney

Re: FTP to home.exetel.com.au not working

Post by Dazzled » Sat Sep 27, 2008 7:59 pm

Michael, I saw your post come in. It is working right now.

SysAdmin

Re: FTP to home.exetel.com.au not working

Post by SysAdmin » Sat Sep 27, 2008 8:09 pm

michaeljh wrote:ok

I've stopped all ftp connections, how long should it take to clear?

I did turn my modem off for about 20 minutes earlier on but still couldn't acccess ftp when I reconnected
The connection tracking layer believes there are connections from you right now. Trying to see what's up with that right now and how/if I can poke it.

Andrew

michaeljh
Posts: 18
Joined: Sat Sep 27, 2008 5:05 pm
Location: Victoria

Re: FTP to home.exetel.com.au not working

Post by michaeljh » Sat Sep 27, 2008 8:16 pm

thanks for your help

netstat shows nothing on port 21

SysAdmin

Re: FTP to home.exetel.com.au not working

Post by SysAdmin » Sat Sep 27, 2008 8:29 pm

michaeljh wrote:thanks for your help

netstat shows nothing on port 21
Try now.

Andrew

michaeljh
Posts: 18
Joined: Sat Sep 27, 2008 5:05 pm
Location: Victoria

Re: FTP to home.exetel.com.au not working

Post by michaeljh » Sat Sep 27, 2008 8:34 pm

Thats fixed it!!

Thanks for you help and time Andrew

michaeljh
Posts: 18
Joined: Sat Sep 27, 2008 5:05 pm
Location: Victoria

Re: FTP to home.exetel.com.au not working...again

Post by michaeljh » Sat Oct 04, 2008 5:39 pm

This same problem is happening again, looks like home.exetel.com.au is not releasing connections properly, I've had no ftp connections to home.exetel.com.au for over 24 hours and still can't connect. Can you look as this again please Andrew?

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