Temporary home.exetel.com.au hostnames removed

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SysAdmin

Temporary home.exetel.com.au hostnames removed

Post by SysAdmin » Tue Oct 07, 2008 4:08 pm

As per previous announcement the temporary hostnames for home.exetel.com.au have been removed. This means that if you are still using:
  • temporary.mydbadmin.home.exetel.com.au
  • temporary.home.exetel.com.au
  • temporary.exetel.com.au
you'll need to stop and, instead, use the hostnames below:
  • mydbadmin.home.exetel.com.au
  • home.exetel.com.au
As such, if you are experiencing problems connecting, please make sure you are using the correct hostname.

Andrew

Alick
Posts: 7
Joined: Tue Oct 07, 2008 1:09 pm
Location: Camden

Re: Temporary home.exetel.com.au hostnames removed

Post by Alick » Tue Oct 07, 2008 7:20 pm

Hi Andrew. Please be patient with me as I have a similar problem to others about accessing my webpage. I have looked at the other posts but I am still unsure as to what t do to retrieve my original site. Do you need me to supply my webpage name etc? Regards Alick

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Gidget
Volunteer Site Admin
Posts: 1813
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Re: Temporary home.exetel.com.au hostnames removed

Post by Gidget » Tue Oct 07, 2008 8:12 pm

Hi Alick

Please make any further posts about this on the other thread that you subsequently posted on
http://forum.exetel.com.au/viewtopic.ph ... 55#p222655
I've responded over there.

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

SysAdmin

Re: Temporary home.exetel.com.au hostnames removed

Post by SysAdmin » Wed Oct 08, 2008 9:19 am

Alick wrote:Hi Andrew. Please be patient with me as I have a similar problem to others about accessing my webpage. I have looked at the other posts but I am still unsure as to what t do to retrieve my original site. Do you need me to supply my webpage name etc? Regards Alick
The old server will continue to be available though now that it's out of the two week cross-over period it may be turned off without warning. You can still access it using your old login details via:

old.home.exetel.com.au for FTP and
https://old.mydbadmin.home.exetel.com.au/ for MySQL

Andrew

RandomUsername
Posts: 4
Joined: Tue Sep 09, 2008 2:58 pm
Location: Sydney

Re: Temporary home.exetel.com.au hostnames removed

Post by RandomUsername » Wed Oct 08, 2008 11:39 am

I am still unable to login to the new servers. I have enabled a web space according to ADSL Member Tools pages. I have reset the password twice and still can not login. AS per this example

$ ftp home.exetel.com.au
Connected to home.exetel.com.au.
220 220.233.0.59 FTP server ready
Name (home.exetel.com.au:reesg): fw_reesg
331 Password required for fw_reesg
Password:
530 Login incorrect.
ftp: Login failed.

SysAdmin

Re: Temporary home.exetel.com.au hostnames removed

Post by SysAdmin » Wed Oct 08, 2008 11:51 am

RandomUsername wrote:I am still unable to login to the new servers. I have enabled a web space according to ADSL Member Tools pages. I have reset the password twice and still can not login. AS per this example
Can you please delete it and resubmit the request?

Andrew

RandomUsername
Posts: 4
Joined: Tue Sep 09, 2008 2:58 pm
Location: Sydney

Re: Temporary home.exetel.com.au hostnames removed

Post by RandomUsername » Wed Oct 08, 2008 11:53 am

SysAdmin wrote:
RandomUsername wrote:I am still unable to login to the new servers. I have enabled a web space according to ADSL Member Tools pages. I have reset the password twice and still can not login. AS per this example
Can you please delete it and resubmit the request?

Andrew
I'll give that a go.

SysAdmin

Re: Temporary home.exetel.com.au hostnames removed

Post by SysAdmin » Wed Oct 08, 2008 12:20 pm

RandomUsername wrote:I'll give that a go.
It seems you've struck it lucky. We're looking into why this is failing seemingly just for you (other requests for creation and deletion work properly).

Andrew

RandomUsername
Posts: 4
Joined: Tue Sep 09, 2008 2:58 pm
Location: Sydney

Re: Temporary home.exetel.com.au hostnames removed

Post by RandomUsername » Wed Oct 08, 2008 1:33 pm

SysAdmin wrote:
RandomUsername wrote:I'll give that a go.
It seems you've struck it lucky. We're looking into why this is failing seemingly just for you (other requests for creation and deletion work properly).

Andrew
I deleted the account and recreated it and it now works. Also of note this was the first time I received the email notification that the space was enabled.

SysAdmin

Re: Temporary home.exetel.com.au hostnames removed

Post by SysAdmin » Wed Oct 08, 2008 2:36 pm

RandomUsername wrote:I deleted the account and recreated it and it now works. Also of note this was the first time I received the email notification that the space was enabled.
Yup. That was a symptom of the problem. Happy the fix stayed working. :)

Andrew

Alick
Posts: 7
Joined: Tue Oct 07, 2008 1:09 pm
Location: Camden

Re: Temporary home.exetel.com.au hostnames removed

Post by Alick » Wed Oct 08, 2008 4:59 pm

Hi Andrew / Gidget
Thanks for your patience and help. All is well - my little webpage is all go. I have never had a problem with exetel - the service and reliability is great. This forum has been a great help - The tone of the forum is excellent (mature). Some sites seem to go off on tangents wereas this site is very cool calm and helpful. It allows 60 year olders like me to come to grips with it all. Once again thanks very much. Regards Alick :D

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Gidget
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Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Re: Temporary home.exetel.com.au hostnames removed

Post by Gidget » Wed Oct 08, 2008 5:45 pm

Hi Alick

Glad to hear you got it sorted :D (we oldies have to stick together :lol: )

Cheers

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

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