After uploading Forbidden access

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totemas
Posts: 6
Joined: Sat Jul 25, 2009 11:09 pm

After uploading Forbidden access

Post by totemas » Sun Oct 18, 2009 6:51 pm

Forbidden

You don't have permission to access /ifeet/ on this server.
Apache/2.2.3 (Debian) mod_ssl/2.2.3 OpenSSL/0.9.8c Server at home.exetel.com.au Port 80

This is the message I get when I try to get to the website.
What's happening?

Dazzled
Volunteer Site Admin
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Location: Sydney

Re: After uploading Forbidden access

Post by Dazzled » Sun Oct 18, 2009 6:59 pm

Have you placed there an html-coded file called index.html (note the spelling and case)? Put it at the root of your space and not in a subdirectory or folder. Check this in your ftp client, not in anything else on Windows. If you use Windows, you must be careful with this, as the web server runs Linux (as it announced to you in the error message). If you have the right file, and it still doesn't work, post again and we can look at permissions.

totemas
Posts: 6
Joined: Sat Jul 25, 2009 11:09 pm

Re: After uploading Forbidden access

Post by totemas » Sun Oct 18, 2009 8:12 pm

Yeah I have an index.html file in the root folder.
I use a mac and uploaded with rapidweaver.
I've had a look at the structure on Fetch which seems OK but I can't get past go to the actual site.
When I look at info on the files they seem OK as far as access from my end.

Dazzled
Volunteer Site Admin
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Re: After uploading Forbidden access

Post by Dazzled » Sun Oct 18, 2009 8:35 pm

Check both the file name and location with Fetch (FTP client) after you have uploaded. Preferably upload with Fetch. If it's good, use the Remote menu to check permissions (chmod). The simplest setting to use for your files on this server is 705 (xxx,---,x-x)

Apache sends this message because it cannot see a correct version of index.html in the root folder. Anything else is forbidden to be displayed online to a browser.

totemas
Posts: 6
Joined: Sat Jul 25, 2009 11:09 pm

Re: After uploading Forbidden access

Post by totemas » Mon Oct 19, 2009 12:23 am

Mmm. Still not happening. I deleted the files and reloaded them with Fetch and ckecked the permissions are 705. Nothing!

Dazzled
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Re: After uploading Forbidden access

Post by Dazzled » Mon Oct 19, 2009 7:01 am

Are you uploading just the index file, or a group? The index.html must be at the root. Don't upload a folder with the index file in it.

totemas
Posts: 6
Joined: Sat Jul 25, 2009 11:09 pm

Re: After uploading Forbidden access

Post by totemas » Mon Oct 19, 2009 9:00 am

at http://home.exetel.com.au/ifeet within that folder 'ifeet' the index.html file is at the root.
I tried Permissions at 775 as well and that didn't work.

Dazzled
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Re: After uploading Forbidden access

Post by Dazzled » Mon Oct 19, 2009 9:05 am

You aren't the only one with this problem this morning, so we may have to wait until a system admin picks up this thread.

totemas
Posts: 6
Joined: Sat Jul 25, 2009 11:09 pm

Re: After uploading Forbidden access

Post by totemas » Mon Oct 19, 2009 9:06 am

ah that's good to know. Thanks

lingg
Posts: 132
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Location: Sydney

Re: After uploading Forbidden access

Post by lingg » Mon Oct 19, 2009 9:14 am

totemas wrote:at http://home.exetel.com.au/ifeet within that folder 'ifeet' the index.html file is at the root
You don't need to create directory with name: home.exetel.com.au
place your files and index.html under /public_html and it should work.

totemas
Posts: 6
Joined: Sat Jul 25, 2009 11:09 pm

Re: After uploading Forbidden access

Post by totemas » Mon Oct 19, 2009 9:30 am

great that was all I needed. The problem was uploading with rapidweaver created those outside and unneeded folders.
Once I put all the files in the correct root folder i just changed the permission from 000 to 705 and it is up and running. Thanks.

Dazzled
Volunteer Site Admin
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Re: After uploading Forbidden access

Post by Dazzled » Mon Oct 19, 2009 9:37 am

Thanks lingg. I wish Microsoft and Apple would gather up all the apps they make to allegedly help html newbies and bury them. They cause more grief than they avoid. All you need is a simple editor and an ftp client. I'll say one plus for Apple though totemas, your site actually validated, ie the syntax is correct.

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