Page 1 of 1

After uploading Forbidden access

Posted: Sun Oct 18, 2009 6:51 pm
by totemas
Forbidden

You don't have permission to access /ifeet/ on this server.
Apache/2.2.3 (Debian) mod_ssl/2.2.3 OpenSSL/0.9.8c Server at home.exetel.com.au Port 80

This is the message I get when I try to get to the website.
What's happening?

Re: After uploading Forbidden access

Posted: Sun Oct 18, 2009 6:59 pm
by Dazzled
Have you placed there an html-coded file called index.html (note the spelling and case)? Put it at the root of your space and not in a subdirectory or folder. Check this in your ftp client, not in anything else on Windows. If you use Windows, you must be careful with this, as the web server runs Linux (as it announced to you in the error message). If you have the right file, and it still doesn't work, post again and we can look at permissions.

Re: After uploading Forbidden access

Posted: Sun Oct 18, 2009 8:12 pm
by totemas
Yeah I have an index.html file in the root folder.
I use a mac and uploaded with rapidweaver.
I've had a look at the structure on Fetch which seems OK but I can't get past go to the actual site.
When I look at info on the files they seem OK as far as access from my end.

Re: After uploading Forbidden access

Posted: Sun Oct 18, 2009 8:35 pm
by Dazzled
Check both the file name and location with Fetch (FTP client) after you have uploaded. Preferably upload with Fetch. If it's good, use the Remote menu to check permissions (chmod). The simplest setting to use for your files on this server is 705 (xxx,---,x-x)

Apache sends this message because it cannot see a correct version of index.html in the root folder. Anything else is forbidden to be displayed online to a browser.

Re: After uploading Forbidden access

Posted: Mon Oct 19, 2009 12:23 am
by totemas
Mmm. Still not happening. I deleted the files and reloaded them with Fetch and ckecked the permissions are 705. Nothing!

Re: After uploading Forbidden access

Posted: Mon Oct 19, 2009 7:01 am
by Dazzled
Are you uploading just the index file, or a group? The index.html must be at the root. Don't upload a folder with the index file in it.

Re: After uploading Forbidden access

Posted: Mon Oct 19, 2009 9:00 am
by totemas
at http://home.exetel.com.au/ifeet within that folder 'ifeet' the index.html file is at the root.
I tried Permissions at 775 as well and that didn't work.

Re: After uploading Forbidden access

Posted: Mon Oct 19, 2009 9:05 am
by Dazzled
You aren't the only one with this problem this morning, so we may have to wait until a system admin picks up this thread.

Re: After uploading Forbidden access

Posted: Mon Oct 19, 2009 9:06 am
by totemas
ah that's good to know. Thanks

Re: After uploading Forbidden access

Posted: Mon Oct 19, 2009 9:14 am
by lingg
totemas wrote:at http://home.exetel.com.au/ifeet within that folder 'ifeet' the index.html file is at the root
You don't need to create directory with name: home.exetel.com.au
place your files and index.html under /public_html and it should work.

Re: After uploading Forbidden access

Posted: Mon Oct 19, 2009 9:30 am
by totemas
great that was all I needed. The problem was uploading with rapidweaver created those outside and unneeded folders.
Once I put all the files in the correct root folder i just changed the permission from 000 to 705 and it is up and running. Thanks.

Re: After uploading Forbidden access

Posted: Mon Oct 19, 2009 9:37 am
by Dazzled
Thanks lingg. I wish Microsoft and Apple would gather up all the apps they make to allegedly help html newbies and bury them. They cause more grief than they avoid. All you need is a simple editor and an ftp client. I'll say one plus for Apple though totemas, your site actually validated, ie the syntax is correct.