Page 1 of 1

403 Forbidden on new site

Posted: Mon Nov 23, 2009 9:54 am
by alvason
I have set up a web site (very small at this stage - 1 page and 10 images). I used MS Expression Web 3, on Vista Home Premium. To upload, I used the latest Filezilla 3.3.0.1 and dragged the whole folder from the PC and dropped it in the server side. This all went well, no problems. I had tried the page in IE8, Firefox and Chrome, no problems (except a mailto: link doesn't work in Chrome). Going to try it in Safari and Opera today.

Having done so, Exetel gave me My Web Space Details. But when I hit the link Web Address URL provided: http://home.exetel.com.au/useflickr, I get:
Forbidden

You don't have permission to access /useflickr/ on this server.
Apache/2.2.3 (Debian) mod_ssl/2.2.3 OpenSSL/0.9.8c Server at home.exetel.com.au Port 80
I don't understand this, I'm OK with piles of different software but a noob with this. :oops: Can anyone help, please?

Thanks and regards
Adam

Re: 403 Forbidden on new site

Posted: Mon Nov 23, 2009 9:58 am
by JasonM
What default / start page do you have?
(i.e. index.html, default.htm, index.php)

Re: 403 Forbidden on new site

Posted: Mon Nov 23, 2009 10:03 am
by JeremyP
The most common reason you see this error is that you do not have a correct index page for your website.

eg. index.htm/index.html/index.php

As JasonM has stated, what file do you have as your index file?

[EDIT]

Taking a look through your files on your webspace you do not have any index file in your main directory which is the reason for the error.

Please create a webpage with either filename index.htm/index.html/index.php and place this in your root directory.

Re: 403 Forbidden on new site

Posted: Mon Nov 23, 2009 10:03 am
by Dazzled
To elaborate on Jason's/Jeremy's question - did you drag a whole Windows folder across? It is only the contents of the folder that should be transferred so that the index file can then be found at the root of the web site.


PS Since you have Opera available, display the site (source on your machine is ok), use the right click menu and select "Validate". You will get a well documented list if any problems are found. MS web software is notorious for syntax errors that cause trouble with standards-compliant browsers.

Re: 403 Forbidden on new site

Posted: Mon Nov 23, 2009 10:37 am
by alvason
Thanks to all who responded - so fast! Wow! I went out for a walk and to get the paper and there were 4 responses.

Anyway, my (only) page is called index.html BUT it is in a separate folder so it looks like I have to take that out of the folder, open it again in Expression Web, redo the image links, then redo the upload. That makes sense, even to me ... I'll give that a go, thanks to all.

Regards
Adam

Re: 403 Forbidden on new site

Posted: Mon Nov 23, 2009 12:17 pm
by alvason
Excellent! Thank you all, that was just so good. Nice when you can get so much help so fast, and help that works!

Thanks again, regards to all
Adam :D

Re: 403 Forbidden on new site

Posted: Mon Nov 23, 2009 12:48 pm
by Dazzled
Adam, those screenshots are blurred because you have over-compressed a jpeg. Since most of the images are raster bands of continuous colour, try reducing the canvas as you have done and saving as gif, which uses run length encoding for compression. You will get a good file size reduction without so much blur, and still be appropriate on all browsers. Jpeg is designed for photographic type images with continuous tones. Refer to http://www.htmlhelp.com/design/imageuse.htm#jpgvsgif