Trying to add new web account

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mal
Posts: 6
Joined: Mon Oct 22, 2007 2:02 pm
Location: Ulladulla

Trying to add new web account

Post by mal » Sat Aug 28, 2010 1:52 pm

Hi,

Trying to add new web account ,
I type in the name i want in the right hand box next to http://home.exetel.com.au/
and click add, next page is Creation Failed.
I get this with other names or a page says Web Address has already been taken
I understand the taken bit, what is Creation Failed.
Any help apprecciated,

Cheers

mal
Posts: 6
Joined: Mon Oct 22, 2007 2:02 pm
Location: Ulladulla

Re: Trying to add new web account

Post by mal » Mon Aug 30, 2010 9:29 am

All ok now,

Thanks ling :)

Cheers

joolie
Posts: 2
Joined: Tue Jun 07, 2011 11:46 pm
Location: Springfield, NSW

Re: Trying to add new web account - SAME PROBLEM FOR ME!!!

Post by joolie » Wed Jun 08, 2011 9:46 pm

Hi,

I'm having the exact same problem as listed here...any help would be hugely appreciated!! I want to activate the free webspace but keep getting either name taken (obvious) or creation failed! Not so obvious! How do i do it??
Thanks,
Joolie :)

lingg
Posts: 132
Joined: Fri Oct 05, 2007 8:52 am
Location: Sydney

Re: Trying to add new web account - SAME PROBLEM FOR ME!!!

Post by lingg » Thu Jun 09, 2011 8:54 am

joolie wrote:Hi,

I'm having the exact same problem as listed here...any help would be hugely appreciated!! I want to activate the free webspace but keep getting either name taken (obvious) or creation failed! Not so obvious! How do i do it??
Thanks,
Joolie :)
Hi Joolie,

Were you re-creating a free web hosting space?
Please PM me your service number and a short description of the details of the problem (for eg, did you delete it before you try create? what website name did you put in? )

joolie
Posts: 2
Joined: Tue Jun 07, 2011 11:46 pm
Location: Springfield, NSW

Re: Trying to add new web account

Post by joolie » Fri Jun 10, 2011 11:44 pm

THANKYOU SO MUCH LINGG!!!! YOU ARE A DIGITAL ANGEL!!!
jOOLIE :) :D

THOR
Posts: 7
Joined: Thu Apr 19, 2007 9:53 pm

Re: Trying to add new web account

Post by THOR » Sun Apr 08, 2012 10:00 am

I too am having the same problem - creation failed.

Does this mean everytime a user wants to create their webspace they have to PM an administrator? Seems it should say "pm this person for web access".

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Trying to add new web account

Post by Dazzled » Sun Apr 08, 2012 3:50 pm

I'd prefer to think that it is a short term problem in a non-essential system on the Easter holiday. Automatic creation will be restored when the appropriate sys admin sorts it out.

THOR
Posts: 7
Joined: Thu Apr 19, 2007 9:53 pm

Re: Trying to add new web account

Post by THOR » Mon Apr 09, 2012 11:42 am

I see it as an ongoing issue that is yet to be resolved. If you check the dates of the previous posts you'll note that its not something that has happened over the Easter break.

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Trying to add new web account

Post by Dazzled » Mon Apr 09, 2012 3:40 pm

Joolie posted about it 10 months ago.

lingg
Posts: 132
Joined: Fri Oct 05, 2007 8:52 am
Location: Sydney

Re: Trying to add new web account

Post by lingg » Tue Apr 10, 2012 9:23 am

THOR wrote:I too am having the same problem - creation failed.

Does this mean everytime a user wants to create their webspace they have to PM an administrator? Seems it should say "pm this person for web access".
You can always email hosting@exetel.com.au with the your service number and we will look into it for you.
Only a few users having this issue(last post was 10/06/2011) when there is something like adsl migration failed(then recreated), duplicate webspace name, etc.

please PM me your service number and details of how to replicate this error or email hosting@exetel.com.au.

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