403 message

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jaxexodus
Posts: 4
Joined: Thu Sep 04, 2008 5:24 pm
Location: Sydney

403 message

Post by jaxexodus » Tue Oct 30, 2012 3:52 pm

Hello,

I'm trying to access my webspace: http://home.exetel.com.au/jaxexodus

but it's throwing up a 403 after years of reliable access. I have made no substantive changes that could possibly have caused this, as far as I'm aware. Please help!

thanks,
Jason

ShaminG
Exetel Staff
Posts: 960
Joined: Wed Jan 06, 2010 10:11 am
Location: Sydney, Australia

Re: 403 message

Post by ShaminG » Tue Oct 30, 2012 4:19 pm

Hello,

I'm trying to access my webspace: http://home.exetel.com.au/jaxexodus

but it's throwing up a 403 after years of reliable access. I have made no substantive changes that could possibly have caused this, as far as I'm aware. Please help!

thanks,
Jason
Due to inactive status web space has been purged.

I have moved the web space to HSPA account and requested our sysadmins to re-enable the web space. I will update you once this has been re-enabled.

jaxexodus
Posts: 4
Joined: Thu Sep 04, 2008 5:24 pm
Location: Sydney

Re: 403 message

Post by jaxexodus » Tue Oct 30, 2012 4:54 pm

I thought it had already been moved to my HSPA account? Moot point now though, anyway.

Will my previous files, etc. come back?

ShaminG
Exetel Staff
Posts: 960
Joined: Wed Jan 06, 2010 10:11 am
Location: Sydney, Australia

Re: 403 message

Post by ShaminG » Tue Oct 30, 2012 5:44 pm

Will my previous files, etc. come back?
Once the web space is up, all the files should remain as it was.

ShaminG
Exetel Staff
Posts: 960
Joined: Wed Jan 06, 2010 10:11 am
Location: Sydney, Australia

Re: 403 message

Post by ShaminG » Wed Oct 31, 2012 11:45 am

Your site has now been restored. :D

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