URGENT : Domain Failed to open page

Web hosting, FTP/database access, mirror services and hosted blogs

URGENT : Domain Failed to open page

Postby squeakytown on Sat Jul 19, 2014 12:37 pm

Hi,

I have domain and web hosting for shellharboursurfclub.com
I am just changing over from the current hoster server101.

I just updated the Domain Manage Named servers primary and secondary to ns1.exetel.com.au and ns2.exetel.com.au and the domain is failing to load the website in web browsers.

Please help.
squeakytown
 
Posts: 113
Joined: Thu May 26, 2005 2:10 pm

Re: URGENT : Domain Failed to open page

Postby squeakytown on Sat Jul 19, 2014 1:05 pm

Exetel helpdesk advised I had to add another A record for www.shellharboursurfclub.com

Website works for shellharboursurfclub.com (no www)

Not sure why this was not presetup?
I notice the entries crated for me include two identical A records for just the host name…should one of those been the www one?

Waiting for the new A record to proper gate out.
squeakytown
 
Posts: 113
Joined: Thu May 26, 2005 2:10 pm

Re: URGENT : Domain Failed to open page

Postby Dazzled on Sat Jul 19, 2014 1:16 pm

That's your problem -
Code: Select all
$ dig www.shellharboursurfclub.com

; <<>> DiG 9.4.2-P2.1 <<>> www.shellharboursurfclub.com
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 29318
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;www.shellharboursurfclub.com.   IN   A

;; AUTHORITY SECTION:
shellharboursurfclub.com. 84604   IN   SOA   ns1.exetel.com.au. hostmaster.exetel.com.au. 2014071700 172980 900 1209600 3600

;; Query time: 32 msec
;; SERVER: 220.233.0.4#53(220.233.0.4)
;; WHEN: Sat Jul 19 12:14:38 2014
;; MSG SIZE  rcvd: 110
User avatar
Dazzled
Volunteer Site Admin
 
Posts: 6529
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: URGENT : Domain Failed to open page

Postby squeakytown on Sat Jul 19, 2014 3:05 pm

Hi - its been 2 hours since the www A record was added.

How long should it take for the new entry to propagate?
squeakytown
 
Posts: 113
Joined: Thu May 26, 2005 2:10 pm

Re: URGENT : Domain Failed to open page

Postby lasithah on Sat Jul 19, 2014 6:48 pm

squeakytown wrote:Hi - its been 2 hours since the www A record was added.

How long should it take for the new entry to propagate?


Hi squeakytown,

We will look into this and update you Shortly :?
User avatar
lasithah
Exetel Staff
 
Posts: 235
Joined: Mon Sep 05, 2011 6:42 pm
Location: Australia

Re: URGENT : Domain Failed to open page

Postby Kumudh on Sat Jul 19, 2014 7:55 pm

lasithah wrote:
squeakytown wrote:Hi - its been 2 hours since the www A record was added.

How long should it take for the new entry to propagate?


Hi squeakytown,

We will look into this and update you Shortly :?



Hi squeakytown,

This has been forwarded to our development team. We will let you know as soon as we hear an update from them.
User avatar
Kumudh
Forum Admin
 
Posts: 374
Joined: Thu Sep 26, 2013 4:55 pm
Location: Australia

Domain Failed to open page

Postby squeakytown on Sun Jul 20, 2014 9:58 am

The www url is now working - seemed to take a long time.

Now its just emails not being delivered via the MX records.
I entered the exact same entries I had for the previous hosting to our separate free email hosting site….
squeakytown
 
Posts: 113
Joined: Thu May 26, 2005 2:10 pm

Re: URGENT : Domain Failed to open page

Postby squeakytown on Sun Jul 20, 2014 1:49 pm

All good emails have started to arrive.
squeakytown
 
Posts: 113
Joined: Thu May 26, 2005 2:10 pm

Re: URGENT : Domain Failed to open page

Postby Kumudh on Sun Jul 20, 2014 2:40 pm

squeakytown wrote:All good emails have started to arrive.


Hi squeakytown,

Good hear everything is OK. Most likely that not it just took some time for everything to get updated :D
User avatar
Kumudh
Forum Admin
 
Posts: 374
Joined: Thu Sep 26, 2013 4:55 pm
Location: Australia


Return to Web space, mirror & blog services

Who is online

Users browsing this forum: No registered users and 1 guest