Web hosting, FTP/database access, mirror services and hosted blogs
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Apologies for the delay. This post has somehow been missed.JohnSCS wrote:Good morning admins
Is there any issues with website hosting ?
My hosted website (ruralnsw.com.au) is not responding. I believe its on vh1.web.exetel.com.au ????
We can see this website working at the moment. Can you please verify if this is correct?
We are unable to find any resource records for this domain. It seem the zone file for this domain is down. We can see that domain hosting is not with us but with you. Please check your domain hosting records and make sure that the Zone file is updated correctly. Let us know if you have further inquires.JohnSCS wrote:And again, the web hosting is down.
Any ETA's for restoration?
We have updated the name servers accordingly and have replied to your email via the ticket ref: 9700134.JohnSCS wrote:I have identified the issue. The NS IP's listed in the member portal are incorrect.
I have sent another email to email@example.com requesting them changed to the correct IP addresses.
Let us know if you are still facing issues