can't log onto web space

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can't log onto web space

Postby mozman on Mon May 30, 2016 10:36 pm

I haven't been able to log into my webspace tonight.Even after resetting the password a couple of times.
I'm using fireftp through firefox and it was connecting yesterday.Shows error "530 login incorrect"
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Re: can't log onto web space

Postby KavindaS on Tue May 31, 2016 12:52 am

mozman wrote:I haven't been able to log into my webspace tonight.Even after resetting the password a couple of times.
I'm using fireftp through firefox and it was connecting yesterday.Shows error "530 login incorrect"


I have tested from my end and geting the same error. Therefore this has been escalated to the system admins and we will update you as soon as they check on this, on your nominated Gmail address. Your ref no is 10344084.
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Re: can't log onto web space

Postby mozman on Wed Jun 01, 2016 8:38 pm

Ok received the email saying things were fixed but still won't connect - I changed the password again just in case but no better.
I have attached my Fireftp connection setup - I think I have it right but please tell me if there is a problem


Thanks
Attachments
fireftp_conn_setup.PNG
fireftp_conn_setup.PNG (13.89 KiB) Viewed 1223 times
mozman
 
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Location: kuranda

Re: can't log onto web space

Postby mozman on Wed Jun 01, 2016 11:29 pm

Just had another try and it's looking good now

Thanks
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Location: kuranda

Re: can't log onto web space

Postby KavindaS on Wed Jun 01, 2016 11:59 pm

mozman wrote:Just had another try and it's looking good now

Thanks


Should be working according to the fix we have applied. Glad to hear the confirmation from you. :)
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