can't log onto web space

Web hosting, FTP/database access, mirror services and hosted blogs
Post Reply
mozman
Posts: 3
Joined: Mon May 30, 2016 8:50 pm
Location: kuranda

can't log onto web space

Post by mozman » Mon May 30, 2016 9:36 pm

I haven't been able to log into my webspace tonight.Even after resetting the password a couple of times.
I'm using fireftp through firefox and it was connecting yesterday.Shows error "530 login incorrect"

User avatar
KavindaS
Forum Admin
Posts: 1852
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: can't log onto web space

Post by KavindaS » Mon May 30, 2016 11:52 pm

mozman wrote:I haven't been able to log into my webspace tonight.Even after resetting the password a couple of times.
I'm using fireftp through firefox and it was connecting yesterday.Shows error "530 login incorrect"
I have tested from my end and geting the same error. Therefore this has been escalated to the system admins and we will update you as soon as they check on this, on your nominated Gmail address. Your ref no is 10344084.

mozman
Posts: 3
Joined: Mon May 30, 2016 8:50 pm
Location: kuranda

Re: can't log onto web space

Post by mozman » Wed Jun 01, 2016 7:38 pm

Ok received the email saying things were fixed but still won't connect - I changed the password again just in case but no better.
I have attached my Fireftp connection setup - I think I have it right but please tell me if there is a problem


Thanks
Attachments
fireftp_conn_setup.PNG
fireftp_conn_setup.PNG (13.89 KiB) Viewed 1788 times

mozman
Posts: 3
Joined: Mon May 30, 2016 8:50 pm
Location: kuranda

Re: can't log onto web space

Post by mozman » Wed Jun 01, 2016 10:29 pm

Just had another try and it's looking good now

Thanks

User avatar
KavindaS
Forum Admin
Posts: 1852
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: can't log onto web space

Post by KavindaS » Wed Jun 01, 2016 10:59 pm

mozman wrote:Just had another try and it's looking good now

Thanks
Should be working according to the fix we have applied. Glad to hear the confirmation from you. :)

Post Reply