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Hostname

Posted: Wed Aug 08, 2018 3:42 pm
by ercatli
I'm moving my website from the Exetel hosted webspace to a specialist Wordpress host, and they need to know the Exetel hostname so they can copy all my stuff over (I will be giving them the passwords, etc). They say that the hostname will be either the server ID (server##.hostdomain.com) or the IP address.

Can anyone tell me the hostname I should give them please?

Re: Hostname

Posted: Wed Aug 08, 2018 4:11 pm
by KavindaS
ercatli wrote:
Wed Aug 08, 2018 3:42 pm
I'm moving my website from the Exetel hosted webspace to a specialist Wordpress host, and they need to know the Exetel hostname so they can copy all my stuff over (I will be giving them the passwords, etc). They say that the hostname will be either the server ID (server##.hostdomain.com) or the IP address.

Can anyone tell me the hostname I should give them please?
We have received your email and it is currently under the review of the hosting department. We will send your the required information via the same email ticket #13361464

Re: Hostname

Posted: Wed Aug 08, 2018 4:18 pm
by ercatli
Thanks. I just thought it was a simple answer that wouldn't take a moment.

Re: Hostname

Posted: Wed Aug 08, 2018 6:01 pm
by KavindaS
ercatli wrote:
Wed Aug 08, 2018 4:18 pm
Thanks. I just thought it was a simple answer that wouldn't take a moment.
They have replied to you and asked to confirm the hosted service type. Please reply back to the same email by confirming, for them to proceed further and provide you the accurate information, you need to migrate the service.

Re: Hostname

Posted: Wed Aug 08, 2018 6:50 pm
by ercatli
Thanks. I have done so.