Hi,
Hoping someone can shed some light on what i need to do...
I am setting up a new Website Camera for the local SurfClub (Hikvision), and are pretesting some control buttons on the Exetel hosted website page.
I have opened the port (forwarded) and can access the external ip/port fine from outside my LAN (Camera at my home at the moment), and i can issue curl commands directly to the camera using my external ip/port calling the presets fine.
But if i attempt to call the ip/port from php from the exetel website the url's simply hang and timeout - returning at status of blank.
I can of course access other sites ok like www.google.com.au via the php curl, but not mine?
Currently i'm simply just try to see the camera login prompt to confirm i can reach the camera at all.
Full URL
$url = 'http://login:password@ip:port/PTZ/channels/1/PTZControl?command=GOTO_PRESET&presetNo=3&mode=start';
Current just to get anything back....
$url = 'http://ip:port';
$ch = curl_init($url);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
$response = curl_exec($ch);
curl_close($ch);
I have tried a variety of curls option including digest and basic when attempting to get the user/password to work.
But i firmly believe my IP:port is simply blocked.
Using other websites port checks they say its open and i can login remotely (externally) to the camera using the same ip/port ie i get the camera login prompt.
I'm happy to PM the real external IP:port, the details are only temporary until i get it working and move it to the correct site.
Dave
curl hangs
Re: curl hangs
Kindly DM me your 10-Digit Service Number or Customer ID along with the necessary information required to investigate this reported issue.squeakytown wrote: ↑Wed Dec 26, 2018 3:50 pmHi,
Hoping someone can shed some light on what i need to do...
I am setting up a new Website Camera for the local SurfClub (Hikvision), and are pretesting some control buttons on the Exetel hosted website page.
I have opened the port (forwarded) and can access the external ip/port fine from outside my LAN (Camera at my home at the moment), and i can issue curl commands directly to the camera using my external ip/port calling the presets fine.
But if i attempt to call the ip/port from php from the exetel website the url's simply hang and timeout - returning at status of blank.
I can of course access other sites ok like www.google.com.au via the php curl, but not mine?
Currently i'm simply just try to see the camera login prompt to confirm i can reach the camera at all.
Full URL
$url = 'http://login:password@ip:port/PTZ/channels/1/PTZControl?command=GOTO_PRESET&presetNo=3&mode=start';
Current just to get anything back....
$url = 'http://ip:port';
$ch = curl_init($url);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
$response = curl_exec($ch);
curl_close($ch);
I have tried a variety of curls option including digest and basic when attempting to get the user/password to work.
But i firmly believe my IP:port is simply blocked.
Using other websites port checks they say its open and i can login remotely (externally) to the camera using the same ip/port ie i get the camera login prompt.
I'm happy to PM the real external IP:port, the details are only temporary until i get it working and move it to the correct site.
Dave
Re: curl hangs
This is to confirm you that we received your direct message and opened a new ticket from our end, and escalated with the relevant department.
They will get in touch with you to do the needful.
Your new ticket reference no. is: 14013569
They will get in touch with you to do the needful.
Your new ticket reference no. is: 14013569
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- Posts: 102
- Joined: Thu May 26, 2005 1:10 pm
Re: curl hangs
Hi,
I’m assuming the ip:port has been fixed as I now can access the camera login page and fully control the camera.
The camera will be located at a different Exetel customer ip when it’s installed full, but I will make sure it works prior.
Dave
I’m assuming the ip:port has been fixed as I now can access the camera login page and fully control the camera.
The camera will be located at a different Exetel customer ip when it’s installed full, but I will make sure it works prior.
Dave
Re: curl hangs
Hi Dave, Yes the issue should be fixed now as we white-listed the port upon your request.squeakytown wrote: ↑Thu Dec 27, 2018 4:21 pmHi,
I’m assuming the ip:port has been fixed as I now can access the camera login page and fully control the camera.
The camera will be located at a different Exetel customer ip when it’s installed full, but I will make sure it works prior.
Dave
-
- Posts: 102
- Joined: Thu May 26, 2005 1:10 pm
Re: curl hangs
Hi KrishanK,
Can you please confirm when the additional Customer IP and free website area (PM to you) for our account has also been opened on port 84?
I would like to move the camera to the SurfClub and complete testing from the ip 115.....
Thanks
Dave
Can you please confirm when the additional Customer IP and free website area (PM to you) for our account has also been opened on port 84?
I would like to move the camera to the SurfClub and complete testing from the ip 115.....
Thanks
Dave
Re: curl hangs
Hi Dave,squeakytown wrote: ↑Sun Dec 30, 2018 11:08 amHi KrishanK,
Can you please confirm when the additional Customer IP and free website area (PM to you) for our account has also been opened on port 84?
I would like to move the camera to the SurfClub and complete testing from the ip 115.....
Thanks
Dave
I have passed this information to the relevant team and we will get back to you and advise on this.
Thank you.