Report Broken Links/Failed Web Functions Here

Queries, errors or glitches regarding Exetel's public web site

Re: Report Broken Links/Failed Web Functions Here

Postby kookaburra2 on Sat Aug 06, 2016 10:27 am

nicoler wrote:
Change Plan error...

When I go to:
Services & Usage | Manage (Broadband Services) | Change Plan,
the response is: "! Something went wrong. Please contact Exetel or try again."


We are currently getting this sorted with the development team. Apologize for the inconvenience caused. Kindly PM your service details, we could arrange a call back to assist with the plan change.



It is now working correctly.
I wasn't sure about changing my plan, just checking out what the options were.
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Joined: Mon Oct 13, 2008 12:00 pm
Location: Gold Coast


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