Report Broken Links/Failed Web Functions Here

[James D]

I will have that Updated today, Gamershell mirror is up and you can download the top 100Gb of files from the gamershell web site.

[mattski]

This page http://www.exetel.com.au/application_status.php says that the default password to login to the Members Facilities is "password". It is not. It is the "02nnnnnnnnAB" (adsl# followed by 1st 2 letters of street name).

Details... I'm setting up adsl for a friend, and have received the email entitled: "Your ADSL status has been updated - 02nnnnnn" directing me to http://www.exetel.com.au/a_application_status.php. Selecting "For the status of a new ADSL2 and Telephone (INCPHONE PLAN) Service please click here" took me to http://www.exetel.com.au/application_status.php where I entered the no. in question. The information then shown contained the error described above.
The email itself, however, contains the correct password.

[William M]

It has been changed.

Cheers Will

[ymo]

On http://www.exetel.com.au/a_plan_inclusions.php in the "Inclusions" section it still lists "Uncounted Downloads" with a broken link to http://www.exetel.com.au/a_plan_inclusions.php#free.

Also, you should probably list the Peak / Off-Peak times in either the T & C page or this Standard Inclusions page.

Edit: Another error on the same page:

Each account has an allocation of 200 megabytes of space for the set up and operation of a personal web site. Access to this space is via using one of the 20 allocated email addresses and instructions on how to do this are set out in the user facilities.

As far as I can see, the personal web space has nothing to do with the up to 20 email addresses. I know I have not set up any email accounts but do have a web space configured.

[ForumAdmin]

On http://www.exetel.com.au/a_plan_inclusions.php in the "Inclusions" section it still lists "Uncounted Downloads" with a broken link to http://www.exetel.com.au/a_plan_inclusions.php#free.

Also, you should probably list the Peak / Off-Peak times in either the T & C page or this Standard Inclusions page.

Edit: Another error on the same page:

Each account has an allocation of 200 megabytes of space for the set up and operation of a personal web site. Access to this space is via using one of the 20 allocated email addresses and instructions on how to do this are set out in the user facilities.

As far as I can see, the personal web space has nothing to do with the up to 20 email addresses. I know I have not set up any email accounts but do have a web space configured.

Thank you I'll get them fixed.

[Mixer]

In the forum ADSL1 Network Issues ‹ ADSL1 Drop Out Issues : Postby James D on Wed May 30, 2007 8:13 am

"Before posting about drop out issues please read through the below steps.....The Last Step...

Please visit the following forums for further information on drop out issues: http://forum.exetel.com.au/viewforum.php?f=269"

Returns with " Information The forum you selected does not exist."

[James D]

In the forum ADSL1 Network Issues ‹ ADSL1 Drop Out Issues : Postby James D on Wed May 30, 2007 8:13 am

"Before posting about drop out issues please read through the below steps.....The Last Step...

Please visit the following forums for further information on drop out issues: http://forum.exetel.com.au/viewforum.php?f=269"

Returns with " Information The forum you selected does not exist."

This has been corrected.

[Col]

In the Specials flash animation the "more..." link for the bundled ADSL1 plans leads to the old bundled page. Those plans were moved to the main ADSL1 page.

[Shady]

Thanks Col. It's fixed.

[Gidget]

Hi Shady

I just spent some time helping a customer work out how to log into his Wireless User Facilities.

The Exetel home page login only works for ADSL services (I believe). To access the Wireless User Facilities if you don't know the direct login link, you first have to click the "Residential" button on the home page and then click the "Members" link on the next page to finally bring up this page
https://www.exetel.com.au/login/
This is not very intuitive. Can there be a "Members" link included at the bottom of the home page with the other links? This would greatly assist people looking to log into their User Facilities for all services other than ADSL.

Also, on the "Residential" page http://www.exetel.com.au/res_main.php, when you mouseover the "Members" link it says "Webmail" instead of "Members" - can this be fixed please.

Cheers

Gidget

[Shady]

Hi Gidget,

I find that strange because I can log into any wireless account. He/she would probably need to clean out his cache and cookies. I will add the button anyways just for convenience.

[compmatt]

Hi Guys - Reporting broken link:

http://www.exetel.com.au/pdf/V210P%20_Spec_Sheet.pdf

Spec sheet download for the VOIP 1 PORT ATA V210P device.

The broken link was found by navigating from this page:

https://www.exetel.com.au/members/voip_ ... ink=link08

Thanks guys - keep up the good work, im about to order me some VOIP

Compmatt

[William M]

Hi Compmatt,

The .pdf file with information regarding the V210P should now be shown on that form.

Thanks for the info.

Cheers Will

[dsc68]

http://www.exetel.com.au/a_plan_pricing_adsl2.php says IncPhoneY and NonPhoneY have 0Gb of offpeak downloads

https://www.exetel.com.au/members/chang ... ink=link04 says IncPhoneY and NonPhoneY have 48Gb of offpeak downloads

[ymo]

A few minor web pages errors:

http://www.exetel.com.au/c_faq_main.php has page HTML title of "Exetel Mobile Service" when it should be "Frequently Asked Questions About Exetel's Services"

https://helpdesk.exetel.com.au/index.php?x=&mod_id=2 (Cerberus Helpdesk Knowledgebase) top level is "ADSL Fautls" - should be "ADSL Faults".