Regarding changes in the past few days to http://www.exetel.com.au/business-hspa-pricing.php
and the corresponding corporate page http://www.exetel.com.au/corporate-hspa-pricing.php
you might like to verify that the page is the way you really want it to read.
(A) I noticed changes in this sequence,from memory:
1. The first HSPA (no voice) plan was changed so that the monthly charge became $0.00 (was $5.00)
2. Then later a condition was added "THESE PLANS ARE ONLY AVAILABLE TO CORPORATE CUSTOMERS ORDERING TEN OR MORE SERVICES"
3. Then first HSPA (no voice) plan was changed so that the monthly charge was set back to the original $5.00
So the net effect is that, whereas that first HSPA (no voice) plan could have been ordered by any business before with a minimum charge of $5 per month, not it can be only ordered in lots of 10 or more but at exactly the same price.
Is this a mistake, or was the intention to restrict the plan and make it less attractive ?
(B) Further down the same page, another anomaly is that the cheapest HSPA+voice plan had its minimum monthly spend cut to $0.00 (was $5.00) also, but has been left that way, so an HSPA+voice service is now $5.00 cheaper than HSPA-only.
Was that the intention or was that an error ?
(C) There is a heading in blue "Post Paid HSPA Plan Inclusions (Business 'Fleet' Users - Conditions Apply)" which seems to refer to inclusions but has no link to inclusions and doesn't make sense without the inclusions being available to read.
(D) The above changes (maybe they are not complete) beg the question of where a small business ordering less than 10 services is supposed to go; there is simply no option to do this at any price. Does this mean that Exetel is getting rid of small businesses - that there is corporate (10+ services) and residential, and just an unfilled hole in between ?
(E) If the above represent errors, I'd suggest that new web pages be developed and debugged and checked for consistency before being posted up on the site.
I am following the evolution of these plans for my own business and for some clients; I am interested in the outcome.