Report Broken Links/Failed Web Functions Here

[Dazzled]

Shady, could the text on this page be scheduled for a full revision please? http://www.exetel.com.au/voip_faq.htm

[Shady]

It's being looked at now.

[vbap]

As reported here.

Getting incorrect results in Mobile Plan Comparison function on a very low usage Mobile 1 account

[CoreyPlover]

From http://forum.exetel.com.au/viewtopic.ph ... 46#p270546:

It still says "No Charge" for the FP-C1 in the Member facilities even though it says "No Limit = Unlimited" on the Plans page.... Shouldn't they be the same?

[wurzel]

From http://forum.exetel.com.au/viewtopic.ph ... 46#p270546:

It still says "No Charge" for the FP-C1 in the Member facilities even though it says "No Limit = Unlimited" on the Plans page.... Shouldn't they be the same?

Just in case this isn't clear (As it still hasn't changed) there is a discrepancy between the inclusions shown under "Family Plans":
http://www.exetel.com.au/a_plan_pricing_new.php
eg: FP-C1 $50.00 12 GB + $0.50/GB thereafter No Limit = Unlimited

and the inclusions shown for those same plans in the member facilities "Change my service"
https://www.exetel.com.au/members/chang ... e_plan.php
eg: FP-C1 $50.00 12 gbytes No Charge $0.50

[Shady]

This is being fixed.

[TE Corty]

This is being fixed.

Any idea on when this will be fixed and what the outcome will be?
Will it be a "No Charge" which is limited to 85GB at the moment?
Or will it be "No Limit = Unlimited" which is no charge/no limit?
Want to get off my old plan as Exetel have suggested but want to know what the right inclusions are first.
Thanks.

[Shady]

This is being fixed.

Any idea on when this will be fixed and what the outcome will be?
Will it be a "No Charge" which is limited to 85GB at the moment?
Or will it be "No Limit = Unlimited" which is no charge/no limit?
Want to get off my old plan as Exetel have suggested but want to know what the right inclusions are first.
Thanks.

Hi,

This should already be fixed. The Members Facilities plan tables should reflect the ones on the main website.

[TE Corty]

No, it's still the same.
In members facilities change my service, select plan change for say FP-C2 (off peak No Limit=Unlimited), click apply......off peak then says no charge.

[Tazz]

No, it's still the same.
In members facilities change my service, select plan change for say FP-C2 (off peak No Limit=Unlimited), click apply......off peak then says no charge.

Still the same in mine too...

[Shady]

My apologies, I must've missed that page. It's fixed now.

[mattski]

Hi,
The new 8Mb plans FP-D1 and FP-D2 are listed here: http://www.exetel.com.au/a_plan_pricing_new.php but there is no sub-heading for the speed - yet?
Cheers,
Matt.

[Shady]

Hi,
The new 8Mb plans FP-D1 and FP-D2 are listed here: http://www.exetel.com.au/a_plan_pricing_new.php but there is no sub-heading for the speed - yet?
Cheers,
Matt.

Thanks for pointing that out. It's fixed.

[David_A]

Hello Shady,
I have found 3 links on the https://www.exetel.com.au/members/a_network.php page that are not correctly directed. These are:-
Traffic To/From NSW HSPA Users Via Optus GigE
Traffic To/From VIC HSPA Users Via Optus GigE
...and, Traffic To/From The Internet Via NSW PIPE

I hope this helps a bit. Rgds - David

[Gidget]

Hi Shady

On this page
http://www.exetel.com.au/residential-moip-overview.php
the link to the list of data capable handsets is broken - it just redirects back to the top of the MoIP overview page.

The identical problem occurs on this page
http://www.exetel.com.au/residential-mo ... erview.php

Gidget