Report Broken Links/Failed Web Functions Here

Queries, errors or glitches regarding Exetel's public web site
Franpa
Posts: 436
Joined: Thu May 15, 2008 11:44 am
Location: Australia, QLD

Re: Report Broken Links/Failed Web Functions Here

Post by Franpa » Sun Mar 31, 2019 1:36 am

The "User Control Panel", "Profile" and "Log Out" options are still invisible on the new forum layout (see picture). I originally reported this problem when the new forum theme became available.


Here is another issue I've noticed: There is an Exetel and an exetel forum theme (can you please give them better names?). I forget which one I'm using but whenever I visit the forum by typing in https://forum.exetel.com.au it will revert me to the old forum theme so I've set up a bookmark which takes me to index.php?style=7 which forces the new forum theme/works around the issue.

I like the new forum theme, kudos to the designers.
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Windows 10 Pro x64 | Intel i7 920 @ 3.6GHz | ASUS P6T Motherboard | 24GB DDR3 1520MHz RAM | MSI Gamer 1070Ti 8GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem

IsuruB
Exetel Staff
Posts: 245
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Report Broken Links/Failed Web Functions Here

Post by IsuruB » Sun Mar 31, 2019 9:44 am

Franpa wrote:
Sun Mar 31, 2019 1:36 am
The "User Control Panel", "Profile" and "Log Out" options are still invisible on the new forum layout (see picture). I originally reported this problem when the new forum theme became available.
Thanks for bringing this to our attention. We will notify the relevant teams of this issue once more.
Franpa wrote:
Sun Mar 31, 2019 1:36 am
Here is another issue I've noticed: There is an Exetel and an exetel forum theme (can you please give them better names?). I forget which one I'm using but whenever I visit the forum by typing in https://forum.exetel.com.au it will revert me to the old forum theme so I've set up a bookmark which takes me to index.php?style=7 which forces the new forum theme/works around the issue.
Going to forum.exetel.com.au by typing in the URL from our end does not lead to the old theme. Are you experiencing this on all your devices? Have you tried clearing your web browser's cache?

Franpa
Posts: 436
Joined: Thu May 15, 2008 11:44 am
Location: Australia, QLD

Re: Report Broken Links/Failed Web Functions Here

Post by Franpa » Sun Mar 31, 2019 10:12 pm

See the attached images, Untitled 2.png shows the new theme. Pretty certain I have in the past completely erased browser history.
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Windows 10 Pro x64 | Intel i7 920 @ 3.6GHz | ASUS P6T Motherboard | 24GB DDR3 1520MHz RAM | MSI Gamer 1070Ti 8GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem

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KavindaS
Forum Admin
Posts: 2369
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Report Broken Links/Failed Web Functions Here

Post by KavindaS » Mon Apr 01, 2019 1:26 pm

Franpa wrote:
Sun Mar 31, 2019 10:12 pm
See the attached images, Untitled 2.png shows the new theme. Pretty certain I have in the past completely erased browser history.
This has been already informed with our Sysadmins. We will work on the relevant modifications. Thank you.

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