Report Broken Links/Failed Web Functions Here

Queries, errors or glitches regarding Exetel's public web site
JamesR
Posts: 424
Joined: Sun May 06, 2007 10:20 am

Post by JamesR » Tue Mar 25, 2008 6:29 pm

ottyacat wrote:On the new spiny daisy project page https://www.exetel.com.au/members/enviro_spiny.php

the link to the PROJECT LOCATION (CLICK HERE FOR MAP)
(https://www.exetel.com.au/members/files ... _Oct07.pdf)

returns a 404 not found.

Cheers
Should be http://www.exetel.com.au/files/Fig1_A_dockeri_Oct07.pdf :wink:
Regards,

JamesR
Customer since 2005

hornet48
Posts: 144
Joined: Tue Nov 06, 2007 9:03 pm

Post by hornet48 » Thu Apr 03, 2008 9:14 pm

Broken link in Voip application form where download is mentioned for Netcomm V210 ATA.

Regards,

Harry.

Shady
Posts: 436
Joined: Wed May 23, 2007 11:19 am

Post by Shady » Fri Apr 04, 2008 9:11 am

Thank you. That will be fixed shortly.

stormx

Post by stormx » Fri Apr 04, 2008 2:19 pm


ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Fri Apr 04, 2008 9:01 pm

stormx wrote:http://www.exetel.com.au/direct_debit_terms.php

That looks a bit shonky.
Why?

Shady
Posts: 436
Joined: Wed May 23, 2007 11:19 am

Post by Shady » Mon Apr 07, 2008 10:36 am

There was an error before but it's been fixed.

No need to use the word 'shonky' thanks stormx.

MikeTurner
Posts: 206
Joined: Tue Dec 14, 2004 3:34 pm
Location: Sydney

Post by MikeTurner » Mon Apr 14, 2008 5:19 pm

I'm trying to change my VOIP plan, under here
https://www.exetel.com.au/voice/voip_mo ... e_form.php

and it gives me a big error.

Mike T

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Mon Apr 14, 2008 5:35 pm

Can you let me know what the problem is?

I've checked the page under a different service and cannot replicate the error.

Or can you PM your service number?

Cheers Will

ymo
Posts: 294
Joined: Sat Sep 10, 2005 4:36 pm
Location: Wollongong NSW

Excess downloads heading needs updating

Post by ymo » Wed Apr 23, 2008 1:08 pm

On https://www.exetel.com.au/members/chang ... ink=link04 when I go to change my plan (Optus ADSL2+ with phone) there is a column headed "Excess Downloads 12nd-12nn per Gbyte". This should have read 12md (midnight) in the past but now should just read "Excess Downloads per Gbyte" as off peak excess now attracts the same charges as peak excess. This same error is repeated on the Naked ADSL2+ table. See http://www.exetel.com.au/a_plan_pricing_adsl2.php for a web page that has been correctly updated.

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Excess downloads heading needs updating

Post by ForumAdmin » Wed Apr 23, 2008 2:02 pm

ymo wrote:On https://www.exetel.com.au/members/chang ... ink=link04 when I go to change my plan (Optus ADSL2+ with phone) there is a column headed "Excess Downloads 12nd-12nn per Gbyte". This should have read 12md (midnight) in the past but now should just read "Excess Downloads per Gbyte" as off peak excess now attracts the same charges as peak excess. This same error is repeated on the Naked ADSL2+ table. See http://www.exetel.com.au/a_plan_pricing_adsl2.php for a web page that has been correctly updated.
Thank yo - I've asked for it to be fixed.

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Report Broken Links/Failed Web Functions Here

Post by raymond » Wed Apr 23, 2008 2:35 pm

It has been fixed.

Mojo_83
Posts: 1
Joined: Thu Dec 30, 2004 6:04 pm
Contact:

Re: Report Broken Links/Failed Web Functions Here

Post by Mojo_83 » Thu Apr 24, 2008 2:40 pm

Hi,

I just noticed that the 'mirror home' link at the top of : http://mirror.exetel.com.au/
throws a 404 trying to get to http://mirror.exetel.com.au/index.php

ymo
Posts: 294
Joined: Sat Sep 10, 2005 4:36 pm
Location: Wollongong NSW

Re: Report Broken Links/Failed Web Functions Here

Post by ymo » Thu May 22, 2008 10:44 pm

The VOIP Set Up Assistance page ( https://www.exetel.com.au/members/voip_ ... ink=link08 ) has all the apostrophes replaced by ~R.
eg. "Connecting To Exetel~Rs VoIP Services"

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Report Broken Links/Failed Web Functions Here

Post by raymond » Fri May 23, 2008 8:38 am

It has been fixed.

terrox
Posts: 141
Joined: Wed Apr 23, 2008 10:00 am
Location: MAYF exchange Hunter Region NSW

Re: Report Broken Links/Failed Web Functions Here

Post by terrox » Mon Jun 02, 2008 12:40 am

The one news item on this page, "Gamers Hell mirror being added" always looked to me like it is not added, though it is.
http://mirror.exetel.com.au/
I'd add a new item or edit the title, I slowed my churn over because of that. (though I thought the mirror would be uncounted too hehe)

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