Error on OT20 order page

Queries, errors or glitches regarding Exetel's public web site
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Mixer
Posts: 180
Joined: Sun Mar 30, 2008 2:21 pm
Location: Sydney - Randwick

Error on OT20 order page

Post by Mixer » Sat Aug 06, 2011 5:02 pm

The OT20 change service page shows plan $19.50 Optus line rental $20.
On the confirm order page it gives Monthly Access Charge: $9.5 Line Rental: $25.00.
Also might suggest you show the annual DL limit on the change service page, not the confirm order page .
That aside, enjoying the savings...Ta muchly Exetel. :D
RAND-NF/20INCTEL-Draytek 2710vn

PiyumiK
Exetel Staff
Posts: 42
Joined: Thu Jul 14, 2011 3:44 pm
Location: North Sydney

Re: Error on OT20 order page

Post by PiyumiK » Mon Aug 08, 2011 4:58 pm

Mixer wrote:The OT20 change service page shows plan $19.50 Optus line rental $20. On the confirm order page it gives Monthly Access Charge:$9.5 Line Rental: $25.00.
Also might suggest you show the annual DL limit on the change service page, not the confirm order page.
Hi Mixer, thanks for bringing up this up. I tried logging in through my members facilities - Manage ADSL - Change Service - and on my confirm order page - it says $19.50. Would it be possible for you to tell me exactly where it says $9.50 and $25.00 because I am struggling to find it. The same applies to the annual download limit - do you have any suggestions?

Mixer
Posts: 180
Joined: Sun Mar 30, 2008 2:21 pm
Location: Sydney - Randwick

Re: Error on OT20 order page

Post by Mixer » Mon Aug 08, 2011 8:01 pm

PiyumiK wrote:I am struggling to find it. The same applies to the annual download limit - do you have any suggestions?
Info on: service_change_plan_adsl2.php and service_change_plan_confirm.php is correct, but when you submit, the error is found on service_change_plan_submit.php.
RAND-NF/20INCTEL-Draytek 2710vn

Andrew L
Exetel Staff
Posts: 24
Joined: Mon Jul 26, 2010 3:54 pm
Location: Exetel

Re: Error on OT20 order page

Post by Andrew L » Tue Aug 09, 2011 8:24 am

Hi Mixer,

The issue has been fixed, thanks for pointing it out!

In regards to the correct information, the OT-20 is $19.50 per month plus $20.00 line rental per month

Thanks,

Andrew

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