Home page not loading

Queries, errors or glitches regarding Exetel's public web site
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MrEd
Posts: 5
Joined: Sat Sep 10, 2011 9:37 pm
Location: Sydney

Home page not loading

Post by MrEd » Thu Mar 29, 2012 12:36 pm

Starting on the 28th March, I have been unable to load the Exetel home page, flash or non flash versions. :(
How I get there doesn't vary the the result, using links from other pages or typing the address.
All other Exetel pages seem to be normal, including member login.

Does anyone else have this issue?

Cheers, MrEd.

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Dazzled
Volunteer Site Admin
Posts: 6002
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Home page not loading

Post by Dazzled » Thu Mar 29, 2012 12:51 pm

Can you reach sites other than Exetel, or ping the Exetel domain name server at 220.233.0.4?

Exetel home page is at 220.233.0.9. If you point a browser directly at that address, you should see the default server page. You should also be able to ping that IP.

If you cannot, it is possible something in your system is blocking that address, so perhaps check host files, firewalls, site blockers, etc. If you can raise Exetel successfully using either another laptop or a live CD, the block must be in your computer.

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