Shortcuts for mobile usage don't work

[Mort]

Howdy,

If I go in to view my mobile phone usage and add the page as a shortcut to my home screen, clicking that shortcut link returns a page with "You cannot view your telephone record."

I thought I had raised this issue before, but I can't find the post if I did...

[stevecJ]

Howdy,

If I go in to view my mobile phone usage and add the page as a shortcut to my home screen, clicking that shortcut link returns a page with "You cannot view your telephone record."

I thought I had raised this issue before, but I can't find the post if I did...

Hi,

Could you please PM me your service number, so I could check on this for you

[stevecJ]

Hi,

We have already escalated this to the relevant department and we will provide you an update once available.

Ticket ID: 6667208

[Mort]

Thanks,

I just realised I posted this in the Web Site forum instead of members facilities. Feel free to move if you wish.

I've also PM'd you a different "example" mobile which is my number instead of my wifes if you need to call me again.

[stevecJ]

Thanks,

I just realised I posted this in the Web Site forum instead of members facilities. Feel free to move if you wish.

I've also PM'd you a different "example" mobile which is my number instead of my wifes if you need to call me again.

No worries.

i Got the PM. I will update the mobile number in the ticket

[stevecJ]

Hi,

This is now fixed. Usage shot cuts in the members login is now working fine.

[Mort]

Not really working how I would have expected.

If I had a shortcut to a Call Summary page, then the shortcut actually just goes to the page with the drop-down selection for services rather than directly to the mobile service summary.

Not really something I'm that worried about, just pointing it out coz it's not doing what I thought it should be doing.

[stevecJ]

Not really working how I would have expected.

If I had a shortcut to a Call Summary page, then the shortcut actually just goes to the page with the drop-down selection for services rather than directly to the mobile service summary.

Not really something I'm that worried about, just pointing it out coz it's not doing what I thought it should be doing.

HI,

Thank you for the suggestion, We will forward it to our development team and check the possibilities of changing it.

[Dazzled]

The form request for the information has "method=post". This makes it difficult to bookmark. "Get" requests are encoded in the URL and are easily handled as browser bookmarks.

[Mort]

The form request for the information has "method=post". This makes it difficult to bookmark. "Get" requests are encoded in the URL and are easily handled as browser bookmarks.

If the final response is "Working as designed, no fix planned" then that's fine. I just raise it as a "not working as expected" behaviour for the shortcut functionality provided by the website code.