Website Additional FTP Users

Queries, errors or glitches regarding Exetel's public web site
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squeakytown
Posts: 132
Joined: Thu May 26, 2005 1:10 pm

Website Additional FTP Users

Post by squeakytown » Thu Oct 23, 2014 2:01 pm

Hi,
We have website hosted with exetel with the initial supplied FTP account.
The plan allows for 5 FTP accounts.

How do you create additional ftp accounts (couldn't see it on the manage website myexetel page - only reset initial ftp account) and can you default the initial folder for access?

Thanks
Dave

thejeg

Re: Website Additional FTP Users

Post by thejeg » Thu Oct 23, 2014 4:09 pm

squeakytown wrote:Hi,
We have website hosted with exetel with the initial supplied FTP account.
The plan allows for 5 FTP accounts.

How do you create additional ftp accounts (couldn't see it on the manage website myexetel page - only reset initial ftp account) and can you default the initial folder for access?

Thanks
Dave
Hi Dave,

It needs to be a manual request sent through to hosting@exetel.com.au and we will get it done.

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