Phantom "Sending Message Text" SMS Are Being Sent

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sqgl
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Phantom "Sending Message Text" SMS Are Being Sent

Post by sqgl » Mon Jun 14, 2010 11:32 pm

When I use my mobile phone (with exetel HSPA SIM) as a modem to connect my laptop,
I see on the phone display that mysterious outgoing SMS's are being generated
with the following announcement ""Sending Message Text"
What is this about? Have I been hijacked?

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jokiin
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Re: Phantom "Sending Message Text" SMS Are Being Sent

Post by jokiin » Tue Jun 15, 2010 9:37 am

sqgl wrote:When I use my mobile phone (with exetel HSPA SIM) as a modem to connect my laptop,
I see on the phone display that mysterious outgoing SMS's are being generated
with the following announcement ""Sending Message Text"
What is this about? Have I been hijacked?
was it originally an Optus supplied mobile phone?

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sqgl
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Re: Phantom "Sending Message Text" SMS Are Being Sent

Post by sqgl » Wed Jun 16, 2010 12:01 am

jokiin wrote:was it originally an Optus supplied mobile phone?
Was bought second-hand and had Optus Zoo installed so,
to answer your question, I think "yes".

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jokiin
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Re: Phantom "Sending Message Text" SMS Are Being Sent

Post by jokiin » Wed Jun 16, 2010 8:26 am

sqgl wrote:
jokiin wrote:was it originally an Optus supplied mobile phone?
Was bought second-hand and had Optus Zoo installed so,
to answer your question, I think "yes".
it's the crappy Optus SIM backup service, it 'should' give up trying to send them after you choose no a few times (can take multiple times though), most Optus handsets are blessed with this useless feature

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sqgl
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Re: Phantom "Sending Message Text" SMS Are Being Sent

Post by sqgl » Wed Jun 16, 2010 11:16 am

jokiin wrote:it's the crappy Optus SIM backup service, it 'should' give up trying to send them after you choose no a few times (can take multiple times though), most Optus handsets are blessed with this useless feature
Thanks for reassuring me somewhat but...
(1) It is only a recent phenomenom
(2) I don't get a choice, it just does it
Hopefully it is nevertheless what you say it is.
I wonder if I am getting charged each time?

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jokiin
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Re: Phantom "Sending Message Text" SMS Are Being Sent

Post by jokiin » Wed Jun 16, 2010 12:17 pm

sqgl wrote:
jokiin wrote:it's the crappy Optus SIM backup service, it 'should' give up trying to send them after you choose no a few times (can take multiple times though), most Optus handsets are blessed with this useless feature
Thanks for reassuring me somewhat but...
(1) It is only a recent phenomenom
(2) I don't get a choice, it just does it
Hopefully it is nevertheless what you say it is.
I wonder if I am getting charged each time?
I find if I remove my SIM when I put it back in it starts doing it again, you are right there is no choice it's Optus' idea of a good feature (which annoys me also), for an Optus user there is no charge, on a resellers service I'm not sure, maybe Exetel can check with their account contact at Optus what the situation is, either way just hit no when you see the prompt and you won't be charged

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sqgl
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Re: Phantom "Sending Message Text" SMS Are Being Sent

Post by sqgl » Wed Jun 16, 2010 12:36 pm

jokiin wrote:either way just hit no when you see the prompt and you won't be charged
I can't hit no because I am not asked.

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jokiin
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Re: Phantom "Sending Message Text" SMS Are Being Sent

Post by jokiin » Wed Jun 16, 2010 12:42 pm

sqgl wrote:
jokiin wrote:either way just hit no when you see the prompt and you won't be charged
I can't hit no because I am not asked.
ok, that might be handset dependent, I get the option to say no in the phones I'm using

maybe best to open a support ticket and get Exetel to follow up with Optus so you at least have an audit trail on this issue to make sure you either don't get charged or the 'feature' can somehow be disabled on your account

notoriousft
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Re: Phantom "Sending Message Text" SMS Are Being Sent

Post by notoriousft » Sat Jun 19, 2010 10:11 am

I have the same issue. The handset is a virgin prepaid one. Each time I put an optus reseller's (one of which is an Exetel HSPA sim) sim into it, it sends a message but I never get charged for those ones.

mjwills
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Re: Phantom "Sending Message Text" SMS Are Being Sent

Post by mjwills » Tue Feb 01, 2011 7:16 pm

My mother (with Exetel) recently switched from an old Vodafone-based plan to the new CAP19 and is getting these Sim Backup SMS (both sent and received) as well.

Can Exetel confirm:

a) These won't continue indefinitely (if she gets it once or twice she'll put up with it, obviously)?
b) She won't be charged for these?

Thanks
Matthew

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Re: Phantom "Sending Message Text" SMS Are Being Sent

Post by JanakaDS » Tue Feb 01, 2011 10:54 pm

mjwills wrote:My mother (with Exetel) recently switched from an old Vodafone-based plan to the new CAP19 and is getting these Sim Backup SMS (both sent and received) as well.

Can Exetel confirm:

a) These won't continue indefinitely (if she gets it once or twice she'll put up with it, obviously)?
b) She won't be charged for these?

Thanks
Matthew
I would suggest you to email residentialsupport@exetel.com.au with the exact mobile service number as I could not confirm anything without checking your exact records.

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