Prepaid - T&C

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PaulT
Posts: 40
Joined: Sun Jun 17, 2007 2:22 pm

Prepaid - T&C

Post by PaulT » Thu Dec 02, 2010 11:21 am

Hi there.

I'm interested in the Terms and Conditions for Prepaid HSPA. I can only find a link for post-pay. Does anyone have a link or can they be put on the website?

Also while I'm at it, how long does a prepaid HSPA SIM remain active after the last recharge has lapsed?

Thanks
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CoreyPlover
Volunteer Site Admin
Posts: 5922
Joined: Sat Nov 04, 2006 2:24 pm
Location: Melbourne, VIC

Re: Prepaid - T&C

Post by CoreyPlover » Thu Dec 02, 2010 2:35 pm

First question: https://www.exetel.com.au/form_include/ ... _terms.php

Second question: Dunno
I am a volunteer moderator and not an Exetel staff member. As with all forum posts, mine do not constitute any "official" Exetel position. Support tickets may be logged via https://helpdesk.exetel.com.au or residentialsupport@exetel.com.au
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PaulT
Posts: 40
Joined: Sun Jun 17, 2007 2:22 pm

Re: Prepaid - T&C

Post by PaulT » Tue Dec 07, 2010 4:29 pm

For the sake of anyone coming across this thread later, I've rung Exetel sales a prepaid service has a total of 3 months from expiry of credit until cancellation. At 2 months into that period, an email will be sent informing that the cancellation will occur in 1 month.
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