Hi there.
I'm interested in the Terms and Conditions for Prepaid HSPA. I can only find a link for post-pay. Does anyone have a link or can they be put on the website?
Also while I'm at it, how long does a prepaid HSPA SIM remain active after the last recharge has lapsed?
Thanks
Prepaid - T&C
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Re: Prepaid - T&C
I am a volunteer moderator and not an Exetel staff member. As with all forum posts, mine do not constitute any "official" Exetel position. Support tickets may be logged via https://helpdesk.exetel.com.au or residentialsupport@exetel.com.au
Re: Prepaid - T&C
For the sake of anyone coming across this thread later, I've rung Exetel sales a prepaid service has a total of 3 months from expiry of credit until cancellation. At 2 months into that period, an email will be sent informing that the cancellation will occur in 1 month.