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Has HSPA C1 plan changed?

Posted: Mon Aug 01, 2011 10:53 pm
by brumer
Can anyone confirm for me that the 'terms' of the oldish C1 plan have changed?
It originally was 1000meg at 1.5c/meg & then 2.5c/meg for any excess over the 1 gig.
Seems I'm getting everything charged at 2.5c/meg.

Re: Has HSPA C1 plan changed?

Posted: Tue Aug 02, 2011 1:32 pm
by rukshani
brumer wrote:Can anyone confirm for me that the 'terms' of the oldish C1 plan have changed?
It originally was 1000meg at 1.5c/meg & then 2.5c/meg for any excess over the 1 gig.
Seems I'm getting everything charged at 2.5c/meg.
An Exetel representative will soon advise you on this.

Re: Has HSPA C1 plan changed?

Posted: Tue Aug 02, 2011 1:46 pm
by remosha
brumer wrote:Can anyone confirm for me that the 'terms' of the oldish C1 plan have changed?
It originally was 1000meg at 1.5c/meg & then 2.5c/meg for any excess over the 1 gig.
Seems I'm getting everything charged at 2.5c/meg.
Currently the charge for HSPA C1 usage is $ 0.015 per mb up to 1000 mb, $0.025 per mb thereafter.

Re: Has HSPA C1 plan changed?

Posted: Sun Aug 07, 2011 12:16 pm
by barryron
I have a HSPA C3 plan. I would like to ask the same question. I have sent an email to billing but have not recieved a reply.

Re: Has HSPA C1 plan changed?

Posted: Mon Aug 08, 2011 7:51 pm
by brumer
Yeah...... I'll give them another couple of days to do a 3 second check before I even think about whirlpool.... haha
Helpdesk staff must be a little thin on the ground perhaps.
Maybe add your ticket number to mine?
Exetel Residential Support #4266288

Re: Has HSPA C1 plan changed?

Posted: Mon Aug 08, 2011 8:03 pm
by rukshani
brumer wrote:Yeah...... I'll give them another couple of days to do a 3 second check before I even think about whirlpool.... haha
Helpdesk staff must be a little thin on the ground perhaps.
Maybe add your ticket number to mine?
Exetel Residential Support #4266288
Your ticket has been responded.

If you have any further queries on this, please reply to the same ticket.

Re: Has HSPA C1 plan changed?

Posted: Mon Aug 08, 2011 10:04 pm
by ShaminG
I have a HSPA C3 plan. I would like to ask the same question. I have sent an email to billing but have not recieved a reply.
Charge for HSPA C3 usage is $ 0.015 per mb up to 1000 mb, $0.025 per mb thereafter.