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Unable to connect to Westpac online banking

Posted: Thu Jan 03, 2013 12:02 pm
by ahas
TESTED with 2 different laptops, firefox and internet explorer.
With exetel mobile broadband, my pc is unable to connect to https://online.westpac.com.au, just doesn't load the page.
with bigpong ADSL, it connects and loads straight away.

Is there a problem with the network (in Victoria)?

Anne

UPDATE:
Tested with an alternate mobile broadband account, worked with the other exetel mobile broadband account.

UPDATE 2:
reported to support

Re: Unable to connect to Westpac online banking

Posted: Thu Jan 03, 2013 1:06 pm
by udara
Hi ahas,

Would you please be able to PM me your service number so that I can have a look at this issue :)