iphone 4s and Residential 3G Mobile Broadband Services - XS

Wireless broadband over 3G/4G
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MJH
Posts: 25
Joined: Mon Aug 08, 2005 12:58 am

iphone 4s and Residential 3G Mobile Broadband Services - XS

Post by MJH » Tue Feb 04, 2014 5:20 pm

Can you use a Exetel Residential 3G Mobile Broadband Services Plan XS using a iphone 4s phone?

Under the heading "Mobile Broadband on a Mobile Phone" page http://www.exetel.com.au/residential-hspa-faq.php page is states that it is dependant on the handset. The link to http://www.gsmarena.com is no longer a valid page.

1. I want to use Wireless Broadband on my handset? Will my handset work on it?
A. For Mobile Broadband compliant handsets you can visit http://www.gsmarena.com

Thanks,
Michael

James
Exetel Staff
Posts: 1989
Joined: Mon May 09, 2005 10:27 pm

Re: iphone 4s and Residential 3G Mobile Broadband Services -

Post by James » Tue Feb 04, 2014 5:39 pm

MJH wrote:Can you use a Exetel Residential 3G Mobile Broadband Services Plan XS using a iphone 4s phone?

Under the heading "Mobile Broadband on a Mobile Phone" page http://www.exetel.com.au/residential-hspa-faq.php page is states that it is dependant on the handset. The link to http://www.gsmarena.com is no longer a valid page.

1. I want to use Wireless Broadband on my handset? Will my handset work on it?
A. For Mobile Broadband compliant handsets you can visit http://www.gsmarena.com

Thanks,
Michael

You would likely need a new SIM.

MJH
Posts: 25
Joined: Mon Aug 08, 2005 12:58 am

Re: iphone 4s and Residential 3G Mobile Broadband Services -

Post by MJH » Tue Feb 04, 2014 5:47 pm

Hi James,
Thanks for the response. I have a extel sim on the Residential 3G Mobile Broadband Services - XS service though I cannot get any data service if I try this sim in a iphone 4s. I don't have any option for the APN under the settings > Mobile. I was after confirmation if it should work or not?

Thanks,
Michael

shoner
Posts: 756
Joined: Mon Apr 20, 2009 2:50 pm

Re: iphone 4s and Residential 3G Mobile Broadband Services -

Post by shoner » Tue Feb 04, 2014 6:12 pm

MJH wrote:Hi James,
Thanks for the response. I have a extel sim on the Residential 3G Mobile Broadband Services - XS service though I cannot get any data service if I try this sim in a iphone 4s. I don't have any option for the APN under the settings > Mobile. I was after confirmation if it should work or not?

Thanks,
Michael
Hi Michael,

We will check if this is possible. Can you please PM me your service number?
"Helping Making a Better World"

Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

shoner
Posts: 756
Joined: Mon Apr 20, 2009 2:50 pm

Re: iphone 4s and Residential 3G Mobile Broadband Services -

Post by shoner » Tue Feb 04, 2014 6:31 pm

Hi Michael,

I had a look at your current plan. The plan you are on is not compatible with the service that you require.

The best option for you is to go for plan that has this feature. We could suggest any of the plans listed in the link below.

http://www.exetel.com.au/residential-mo ... ans_4G.php
"Helping Making a Better World"

Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

MJH
Posts: 25
Joined: Mon Aug 08, 2005 12:58 am

Re: iphone 4s and Residential 3G Mobile Broadband Services -

Post by MJH » Tue Feb 04, 2014 8:46 pm

Thanks for your help James and Shoner. I have order a new service now.

Thanks,
Michael

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