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Change Plan

PostPosted: Tue Dec 29, 2015 8:03 am
by barryron
I have changed my Mobile Broadband plan on user facilities from ExeGo 4g 2gb to ExeGo 4g 1.2gb .
Do I get a new sim ? Do I get a new number ? Do I Have to pay ? What happens ?

Re: Change Plan

PostPosted: Tue Dec 29, 2015 10:48 am
by nicoler
barryron wrote:I have changed my Mobile Broadband plan on user facilities from ExeGo 4g 2gb to ExeGo 4g 1.2gb .
Do I get a new sim ? Do I get a new number ? Do I Have to pay ? What happens ?


Hi

Please PM your service number/Customer ID so that we could look in to this further

Regards

Nicole

Re: Change Plan

PostPosted: Tue Dec 29, 2015 1:14 pm
by James
barryron wrote:I have changed my Mobile Broadband plan on user facilities from ExeGo 4g 2gb to ExeGo 4g 1.2gb .
Do I get a new sim ? Do I get a new number ? Do I Have to pay ? What happens ?


For a mobile broadband plan change you do not get a new SIM, nor a new number, and you just pay the new monthly fee at the next billing period.