Windows 10 - Mobile broadband not working

Wireless broadband over 3G/4G
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jacky.yang
Posts: 1
Joined: Fri Sep 06, 2019 3:05 pm

Windows 10 - Mobile broadband not working

Post by jacky.yang » Mon Sep 23, 2019 6:54 pm

Hi Exetel,

I have 2 laptops, both using SIM cards with exetel1 as the APN.
They were working fine until recently.
Windows says cellular is connected, but there is no internet access.

Thanks,
Jacky
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rasikak
Exetel Staff
Posts: 441
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Windows 10 - Mobile broadband not working

Post by rasikak » Mon Sep 23, 2019 7:55 pm

jacky.yang wrote: ↑
Mon Sep 23, 2019 6:54 pm
 Hi Exetel,

I have 2 laptops, both using SIM cards with exetel1 as the APN.
They were working fine until recently.
Windows says cellular is connected, but there is no internet access.

Thanks,
Jacky
Thank you for reaching out. Please PM your customer ID or the service number to assist you further.
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