Real world speed expectations 50/20 plan - FTTN - Woy Woy

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rex4321
Posts: 1
Joined: Thu Feb 14, 2008 7:25 am
Location: Australia

Real world speed expectations 50/20 plan - FTTN - Woy Woy

Post by rex4321 » Thu Aug 16, 2018 9:36 am

Hi All.
I just wanted to gauge what real world speeds I should expect from my 50/20 FTTN plan in Woy Woy.
I have recently upgraded my plan from 12/1 to 50/20 and can say that with all the speed testing I've performed, I am not getting any better download speed.
Upload speed is much improved.
Prior to the plan upgrade, my downlink/uplink speed at the ZTE router was 11mbs/1mbs as expected.
Since the plan upgrade, it's switched to 40Mbs/9Mbs. Looks promising.

My download speed experience is 11Mbps and 9Mbs all day every day. Download speed has not improved since plan change.
I have speecheck pro running at 30 min intervals on spare android device.

I'm not expecting too get the full 50Mbs but would expect something to match my router 'downlink' speed.

I have lodged an issue with Exetel.

How does this experience fair with everyone else ?

Cheers in advance.

shehanw
Exetel Staff
Posts: 344
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Real world speed expectations 50/20 plan - FTTN - Woy Woy

Post by shehanw » Thu Aug 16, 2018 11:21 am

Hi there,

Sorry to hear that the service is not meeting your expectation. We would like to review your case further and provide a quick solution. Therefore, could you please drop an email to residentialsupport@exetel.com.au or PM your service details so we can check the status of this query.

jpurssey
Posts: 29
Joined: Wed Nov 21, 2007 9:25 am
Location: NSW
Contact:

Re: Real world speed expectations 50/20 plan - FTTN - Woy Woy

Post by jpurssey » Thu Sep 27, 2018 11:34 am

I'm getting about 35/15. Quite satisfied.
John

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