100Mb / 40Mb Opticomm Slower Then Expected

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MatthewC
Posts: 29
Joined: Thu Jun 13, 2013 10:39 pm
Location: Lyndhurst, Victoria

100Mb / 40Mb Opticomm Slower Then Expected

Post by MatthewC » Thu Jun 13, 2013 11:14 pm

Hello

I'm on an Opticomm Fibre plan 100Mb down / 40Mb up. I'm not getting the speeds expected anywhere, from any of the Exetel recommended speed tests and also on Speedtest.net

http://www.speedtest.net/results.php?sh ... 175c&ria=0

I know there are many factors that can contribute to lower speeds and should never expect 100Mbps and also depends a great deal on the location of servers and so forth but these seem way lower than what should be expected. Is there anything that can be done to check what I should be expecting or why this is slow? If this speed is the case I would be better dropping my plan to the lower speed 50Mb up / 20Mb down and expecting to receive the maximum is this correct?

Thanks
Matt

asankag
Exetel Staff
Posts: 77
Joined: Tue Jun 12, 2012 3:22 pm
Location: Sydney

Re: 100Mb / 40Mb Opticomm Slower Then Expected

Post by asankag » Fri Jun 14, 2013 12:29 am

Hi Matt,

I have sent you an email with some instructions. Could you please reply to it once you have done the tests.

:)
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Regards,
Asanka | L2 - VoIP Engineer

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