NBN Application Pending - 25 days

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Drchelly
Posts: 4
Joined: Tue Apr 29, 2014 7:36 pm
Location: Mill Park

NBN Application Pending - 25 days

Post by Drchelly » Wed May 14, 2014 7:51 pm

Hi,

I applied for a transfer from ADSL2 to NBN at a new property back on the 21st of April and after multiple emails provisioning, I'm yet to receive a reply on my order status.

Can i please get an update on my application status?

Exetel Order Confirmation (Customer Reference: 257166)

ShaminG
Exetel Staff
Posts: 960
Joined: Wed Jan 06, 2010 10:11 am
Location: Sydney, Australia

Re: NBN Application Pending - 25 days

Post by ShaminG » Wed May 14, 2014 9:09 pm

Drchelly wrote:Hi,

I applied for a transfer from ADSL2 to NBN at a new property back on the 21st of April and after multiple emails provisioning, I'm yet to receive a reply on my order status.

Can i please get an update on my application status?

Exetel Order Confirmation (Customer Reference: 257166)
I have escalated your inquiry with our provisioning team. They will provide you an update tomorrow.

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