NBN drops every 3-5 mimutes

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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ndoan
Posts: 5
Joined: Fri Jun 12, 2015 8:21 pm
Location: Melbourne

NBN drops every 3-5 mimutes

Post by ndoan » Fri Jun 12, 2015 9:19 pm

Hi,
I've just got NBN installed yesterday. However it is not usable at night. The connection interupted every 5 minutes, I tried to connect directly from my laptop throgh PPPoE but no luck. The connection is better at day but I can only access some Google websites (youtube, gmail...) but not others, can't open or very slow.
Please help.
Thanks

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: NBN drops every 3-5 mimutes

Post by NIrmitha » Fri Jun 12, 2015 10:57 pm

Hi ndoan,

Could you please PM your service number to further check .

Cheers!

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