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Changing to higher FTTN plans

PostPosted: Sat Jan 14, 2017 5:27 pm
by doggy
Hi,
This is not a problem, but I cannot find a better place for the question.

Has anyone upgraded from 25/5 (or lower) to 100/40 with the realisation that they are NOT going to get 100 down but are likely to get better than 25 down, based on DSL line stats?

In which case, how did it go? Did you get what you expected or that the modem predicted?

Regards,
Dave

Re: Changing to higher FTTN plans

PostPosted: Sat Jan 14, 2017 6:42 pm
by HimaJ
Hi Dave,

We could see that currently you are in 25/5 plan, and also you are having a VDSL (FTTN) service. If you are planing to go for a higher plan - if there are issues after changing the plans , send us the sync rates / speed-test results where we can investigate and assist you to get the best speeds.

Re: Changing to higher FTTN plans

PostPosted: Fri Feb 17, 2017 4:11 pm
by sky73x
In a similar vein to this question, is there the chance of Exetel offering 50mbps plans?

Where I am located and via modem stats, I could get around 50mbps down (modem usually reports closer to 60mbps attainable).

Re: Changing to higher FTTN plans

PostPosted: Sat Feb 18, 2017 7:24 am
by James
sky73x wrote:In a similar vein to this question, is there the chance of Exetel offering 50mbps plans?

Where I am located and via modem stats, I could get around 50mbps down (modem usually reports closer to 60mbps attainable).


We won't be offering 50Mbps plans.