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Changing to higher FTTN plans

PostPosted: Sat Jan 14, 2017 5:27 pm
by doggy
Hi,
This is not a problem, but I cannot find a better place for the question.

Has anyone upgraded from 25/5 (or lower) to 100/40 with the realisation that they are NOT going to get 100 down but are likely to get better than 25 down, based on DSL line stats?

In which case, how did it go? Did you get what you expected or that the modem predicted?

Regards,
Dave

Re: Changing to higher FTTN plans

PostPosted: Sat Jan 14, 2017 6:42 pm
by HimaJ
Hi Dave,

We could see that currently you are in 25/5 plan, and also you are having a VDSL (FTTN) service. If you are planing to go for a higher plan - if there are issues after changing the plans , send us the sync rates / speed-test results where we can investigate and assist you to get the best speeds.

Re: Changing to higher FTTN plans

PostPosted: Fri Feb 17, 2017 4:11 pm
by sky73x
In a similar vein to this question, is there the chance of Exetel offering 50mbps plans?

Where I am located and via modem stats, I could get around 50mbps down (modem usually reports closer to 60mbps attainable).

Re: Changing to higher FTTN plans

PostPosted: Sat Feb 18, 2017 7:24 am
by James
sky73x wrote:In a similar vein to this question, is there the chance of Exetel offering 50mbps plans?

Where I am located and via modem stats, I could get around 50mbps down (modem usually reports closer to 60mbps attainable).


We won't be offering 50Mbps plans.

Re: Changing to higher FTTN plans

PostPosted: Fri Feb 24, 2017 7:27 am
by doggy
For anyone else interested, I did upgrade from my 25/5 to 100/40 even though I knew that I would likely only get maximum of 50/16 sync. But I was happy to pay for the speed increase such as it was, particularly upstream.

I am pleased to advise that the speeds I got were exactly the same as the attainable rates reported by the modem. So, around 51/16.5. From the tones graph, the use of ADSL2+ spectrum is reduced during this coexistence period and therefore I am confident that I will get an increase in speed as more people in the street drop off ADSL2 and ultimately the coexistence period concludes.

VDSL2 stability has been fine.

Regards,
Dave