NBN usage plan

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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lancey
Posts: 55
Joined: Tue Dec 20, 2005 7:17 am

NBN usage plan

Post by lancey » Mon Feb 13, 2017 7:35 am

Hello.
I am on the NBN 25/5 500gb plan ($59.99) per month (changed over 21/12/16 from ADSL). I would like to update my usage per month to unlimited usage. Would I be charged a fee for this change as I am still under contract. Thanks Paul

Mandy
Exetel Staff
Posts: 50
Joined: Fri May 03, 2013 5:15 pm
Location: Sydney

Re: NBN usage plan

Post by Mandy » Mon Feb 13, 2017 4:47 pm

Hi Paul,

The following are the options, if you are to upgrade your plan to the unlimited plan.

- Re-contract for 12 months – No plan change fee
- Continue on your existing contract – plan change fees applicable

For more details you could login to your Members Facility > Services & Usage > Manage > Change plan.

Regards
Mandy

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