Slow FTTB despite good line rate

Fibre broadband and trials

Slow FTTB despite good line rate

Postby igrek on Tue Feb 28, 2017 11:01 pm

Although the modem syncs a decent rate, my download speed is abysmal: http://www.speedtest.net/my-result/6087210313

Could this be due to a bad line?
Code: Select all
Manufacturer: NetComm Wireless Product Class: NF4V Serial Number: 151022501084 Build Timestamp: 201608161029 Software Version: GURNV5.OT132A-8-NC.AU-R5B035.EN Bootloader (CFE) Version: 1.0.38-114.170 DSL PHY and Driver Version: A2pv6F039v4.d25b VDSL PROFILE: 17a Wireless Driver Version: 6.30.163.23.cpe4.12L Voice Service Version: V2.4 Uptime: 92D 23H 47M 19S This information reflects the current status of your WAN connection. B0 Traffic Type: PTM B0 Line Rate – Upstream (Kbps): 44199 B0 Line Rate – Downstream (Kbps): 106734 Statistics — xDSL Synchronized Time: 0:0:11:47 Number of Synchronizations: 19 Mode: VDSL2 Annex B Traffic Type: PTM Status: Up Link Power State: L0 Copper Loop(kft): 0.0 Downstream Upstream Line Coding(Trellis): On On SNR Margin (0.1 dB): 131 155 Attenuation (0.1 dB): 93 0 Output Power (0.1 dBm): 122 76 Attainable Rate (Kbps): 111448 48469 Path 0 Path 1 Downstream Upstream Downstream Upstream Rate (Kbps): 106734 44199 0 0 B (# of bytes in Mux Data Frame): 227 244 0 0 M (# of Mux Data Frames in an RS codeword): 1 1 2 2 T (# of Mux Data Frames in an OH sub-frame): 0 0 2 2 R (# of redundancy bytes in the RS codeword): 10 10 16 16 S (# of data symbols over which the RS code word spans): 0.0679 0.1758 4.5714 16.0000 L (# of bits transmitted in each data symbol): 28024 11605 56 16 D (interleaver depth): 8 4 3 1 I (interleaver block size in bytes): 238 255 32 32 N (RS codeword size): 238 255 32 32 Delay (msec): 0 0 2 0 INP (DMT symbol): 67.00 69.00 3.00 4.00 OH Frames: 0 0 41081 44192 OH Frame Errors: 9498 37 0 0 RS Words: 41403288 3203996 615347 176770 RS Correctable Errors: 15 0 0 0 RS Uncorrectable Errors: 0 0 0 0 HEC Errors: 0 0 0 0 OCD Errors: 0 0 0 0 LCD Errors: 0 0 0 0 Total Cells: 145116577 0 0 0 Data Cells: 4411343 0 0 0 Bit Errors: 0 0 0 0 Total ES: 222 37 Total SES: 197 24 Total UAS: 3333 3227
igrek
 
Posts: 1
Joined: Tue Feb 28, 2017 9:57 pm
Location: Sydney

Re: Slow FTTB despite good line rate

Postby KavindaS on Thu Mar 02, 2017 12:35 am

Although the modem syncs a decent rate, my download speed is abysmal: http://www.speedtest.net/my-result/6087210313

Could this be due to a bad line?
Unfortunately in these service types, we cannot read details stats of the line which you have connected. Therefore we need further information from you and we have emailed to your nominated email address. Ticket reference 11317286. Complete the tests and reply back to the same email with the results attached.
User avatar
KavindaS
Forum Admin
 
Posts: 1723
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney


Return to “%s” Fibre services

Who is online

Users browsing this forum: No registered users and 1 guest

cron