NBN Connection Margate Qld

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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jonoc26
Posts: 5
Joined: Mon Apr 24, 2017 11:58 am
Location: Brisbane

NBN Connection Margate Qld

Post by jonoc26 » Thu May 25, 2017 8:12 pm

Can you please tell me what is happening with the NBN service failure in Margate Qld? It has been down now since 16:28 this afternoon. This on top of the 8+ hour outage last Thursday, HFC trial service seems an abject failure.

jonoc26
Posts: 5
Joined: Mon Apr 24, 2017 11:58 am
Location: Brisbane

Re: NBN Connection Margate Qld

Post by jonoc26 » Thu May 25, 2017 8:35 pm

4 hours and no service now. Wondering why I am paying a premium 100M plan when I spend more time complaining about the connection than enjoying the fantastic service!

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KavindaS
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Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: NBN Connection Margate Qld

Post by KavindaS » Thu May 25, 2017 9:15 pm

jonoc26 wrote:4 hours and no service now. Wondering why I am paying a premium 100M plan when I spend more time complaining about the connection than enjoying the fantastic service!
PM me your service number and I will check on this.

jonoc26
Posts: 5
Joined: Mon Apr 24, 2017 11:58 am
Location: Brisbane

Re: NBN Connection Margate Qld

Post by jonoc26 » Fri May 26, 2017 7:13 am

KavindaS wrote:
jonoc26 wrote:4 hours and no service now. Wondering why I am paying a premium 100M plan when I spend more time complaining about the connection than enjoying the fantastic service!
PM me your service number and I will check on this.

Pm message in outbox. New to forum so do I need to do more to send?

jonoc26
Posts: 5
Joined: Mon Apr 24, 2017 11:58 am
Location: Brisbane

Re: NBN Connection Margate Qld

Post by jonoc26 » Fri May 26, 2017 7:24 am

jonoc26 wrote:
KavindaS wrote:
jonoc26 wrote:4 hours and no service now. Wondering why I am paying a premium 100M plan when I spend more time complaining about the connection than enjoying the fantastic service!
PM me your service number and I will check on this.

Pm message in outbox. New to forum so do I need to do more to send?

M sage still not sending via mobile internet connection. Submitted multiple times.

jonoc26
Posts: 5
Joined: Mon Apr 24, 2017 11:58 am
Location: Brisbane

Re: NBN Connection Margate Qld

Post by jonoc26 » Fri May 26, 2017 8:20 am

KavindaS wrote:
jonoc26 wrote:4 hours and no service now. Wondering why I am paying a premium 100M plan when I spend more time complaining about the connection than enjoying the fantastic service!
PM me your service number and I will check on this.

Pm message won't post. My details are in a support request with last 3 digits 475 lodged 25 May at 17:23.

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KavindaS
Forum Admin
Posts: 1913
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: NBN Connection Margate Qld

Post by KavindaS » Fri May 26, 2017 3:27 pm

jonoc26 wrote:
KavindaS wrote:
jonoc26 wrote:4 hours and no service now. Wondering why I am paying a premium 100M plan when I spend more time complaining about the connection than enjoying the fantastic service!
PM me your service number and I will check on this.

Pm message won't post. My details are in a support request with last 3 digits 475 lodged 25 May at 17:23.
I have received your PM. I will check the service and update you.

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