No NBN connection

Fibre broadband and trials

No NBN connection

Postby AJay on Sun Jun 04, 2017 10:15 am

My NBN connection has been completely down since about 11pm last night. It just totally dropped out and hasn't come back since. Have restarted my modem several times and also restarted power on the NBN box itself. All lights on the NBN box are normal also do the problem isn't on my end.
Service number: 0201324167
Reference: 11664587
AJay
 
Posts: 16
Joined: Sat Apr 21, 2007 4:05 pm

Re: No NBN connection

Postby HimaJ on Sun Jun 04, 2017 6:44 pm

Please note that we have sent you an email update to the nominated email address via the ticket number : 11664587

Exetel apologies for the inconvenience may have caused by this.
HimaJ
Exetel Staff
 
Posts: 169
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney


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