Are uploads metered?

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nylon
Posts: 24
Joined: Mon Oct 27, 2008 11:10 am
Location: Melbourne

Are uploads metered?

Post by nylon » Mon Jul 16, 2018 11:41 am

Hi. A quick, dumb question. Are uploads counted in one's monthly bandwidth quota?

Thanks
Mark

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KavindaS
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Location: Sydney

Re: Are uploads metered?

Post by KavindaS » Mon Jul 16, 2018 2:21 pm

nylon wrote:
Mon Jul 16, 2018 11:41 am
Hi. A quick, dumb question. Are uploads counted in one's monthly bandwidth quota?

Thanks
Mark
Yes :)

James
Exetel Staff
Posts: 1967
Joined: Mon May 09, 2005 10:27 pm

Re: Are uploads metered?

Post by James » Mon Jul 16, 2018 3:39 pm

Newer plans only, the details should be in your members area.

nylon
Posts: 24
Joined: Mon Oct 27, 2008 11:10 am
Location: Melbourne

Re: Are uploads metered?

Post by nylon » Tue Jul 17, 2018 12:23 pm

Thanks for the tip. May I ask exactly where in the members' area I can find this information.
I can't see it.

Also, what happens if one exceeds one's monthly NBN bandwidth? Shaping? Excess charging? Chinese wrist burn?

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KavindaS
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Re: Are uploads metered?

Post by KavindaS » Tue Jul 17, 2018 2:15 pm

nylon wrote:
Tue Jul 17, 2018 12:23 pm
Thanks for the tip. May I ask exactly where in the members' area I can find this information.
I can't see it.
1. Login to "my exetel facilities" via https://www.exetel.com.au/my_exetel
2. Select "Services & Usage"
3. Select "Usage" tab and from there you can select a date range and view the uploads and downloads count in separate.
4. Total count of uploads and downloads will indicate and match the total usage.
nylon wrote:
Tue Jul 17, 2018 12:23 pm
Also, what happens if one exceeds one's monthly NBN bandwidth? Shaping? Excess charging? Chinese wrist burn?
1. Login to "my exetel facilities" via https://www.exetel.com.au/my_exetel
2. Select "Services & Usage"
3. Select "Manage"
4. Select " View Service details"
5. Refer details under " Excess downloads per GB: " (Depends on the plan)

James
Exetel Staff
Posts: 1967
Joined: Mon May 09, 2005 10:27 pm

Re: Are uploads metered?

Post by James » Tue Jul 17, 2018 5:37 pm

This information is wrong.

For plans with a combined data allowance it will say "Upload and download limit", for old plans it will just say "download limit" under "view service details in your members area.

nylon
Posts: 24
Joined: Mon Oct 27, 2008 11:10 am
Location: Melbourne

Re: Are uploads metered?

Post by nylon » Wed Jul 18, 2018 12:01 pm

Thanks for the assistance. It does seem like uploads are metered, unlike my previous ADSL.
That will affect the NBN plan I settle on. I may have to move from 500GB to Unlimited.

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KavindaS
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Location: Sydney

Re: Are uploads metered?

Post by KavindaS » Wed Jul 18, 2018 3:07 pm

nylon wrote:
Wed Jul 18, 2018 12:01 pm
Thanks for the assistance. It does seem like uploads are metered, unlike my previous ADSL.
That will affect the NBN plan I settle on. I may have to move from 500GB to Unlimited.
You may follow the same steps to access the plan change option in members area. If you have any queries before changing the plan, contact our sales department for further assistance.

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