Fixed Wireless Speed concern?

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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Tikka250
Posts: 10
Joined: Tue Mar 30, 2010 10:54 am
Location: Vic

Fixed Wireless Speed concern?

Post by Tikka250 » Sat Aug 18, 2018 11:15 pm

3.03 Mbps download

3.09 Mbps upload

Latency: 173 ms

I am on the 50 speed with unlimited download. Like others I do not expect 50mbps, but 3 is certainly pushing the friendship. Is there anything that could be wrong with my connection, anyone else have Fixed Wireless that could post their speeds? Mine were taken at 11pm at night so I would presume not the busiest time in the world. Help please!

rehanj
Exetel Staff
Posts: 553
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Fixed Wireless Speed concern?

Post by rehanj » Sun Aug 19, 2018 4:48 pm

Tikka250 wrote:
Sat Aug 18, 2018 11:15 pm
3.03 Mbps download

3.09 Mbps upload

Latency: 173 ms

I am on the 50 speed with unlimited download. Like others I do not expect 50mbps, but 3 is certainly pushing the friendship. Is there anything that could be wrong with my connection, anyone else have Fixed Wireless that could post their speeds? Mine were taken at 11pm at night so I would presume not the busiest time in the world. Help please!
Hi, sorry to hear about the slow speeds experienced. I have checked the service and sent an email to your nominated contact email address. Please be kind enough to review this email and provide us with a response, and we will be more than happy to further investigate this issue. Regards

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