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Is there a current NBN outage in Sydney?

Posted: Fri Mar 29, 2019 9:46 pm
by jarrodwillson
Is there a current NBN outage in Sydney?

Re: Is there a current NBN outage in Sydney?

Posted: Fri Mar 29, 2019 9:56 pm
by nilushid
jarrodwillson wrote:
Fri Mar 29, 2019 9:46 pm
Is there a current NBN outage in Sydney?
We have no unplanned NBN outage ongoing at this stage. However we have an Emergency Fibre Maintenance work tonight. Please refer below link.

viewtopic.php?f=296&t=44584

Re: Is there a current NBN outage in Sydney?

Posted: Sat Mar 30, 2019 2:17 am
by dichotic
My internet service in the Wollongong area has been down since early afternoon and with 30 callers waiting on the tech support line I didn't have time to get through earlier. But there is no current internet outages?

Re: Is there a current NBN outage in Sydney?

Posted: Sat Mar 30, 2019 5:45 pm
by rasikak
Thanks for reaching out to us, we currently don't have any ongoing outages in Wollongong. If your service issue persists, please PM me your Service Number or Customer ID, and I'll look into this for you

Re: Is there a current NBN outage in Sydney?

Posted: Sat Mar 30, 2019 10:23 pm
by nilushid
dichotic wrote:
Sat Mar 30, 2019 2:17 am
My internet service in the Wollongong area has been down since early afternoon and with 30 callers waiting on the tech support line I didn't have time to get through earlier. But there is no current internet outages?
Thanks for sending us your details. As discussed over the phone, we have escalated this to the supplier management to fast track the appointment time frame. We will get back to you tomorrow before close business with an update. We are sorry about the inconveniences caused.

Ref: #14723840