1/12 plans gone?

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aussierod
Posts: 41
Joined: Wed Dec 17, 2008 10:53 pm
Location: Qld

1/12 plans gone?

Post by aussierod » Thu Apr 04, 2019 1:23 pm

I just went to change from 1/12 100gb $39.99, to 1/12 500gb $49.99, but all the 1/12 plans, that existed last week, are gone. :shock:

natashaf
Exetel Staff
Posts: 54
Joined: Thu May 02, 2013 12:00 pm
Location: Colombo

Re: 1/12 plans gone?

Post by natashaf » Thu Apr 04, 2019 3:16 pm

Hi,

Yes, the 12/1mbps plans are no longer available for you to change.

The management has decided to remove the 12/1mbps plans as we offer competitive pricing on the 50/20mbps and 100/40mbps.

If you are interested to change over to one of the available plans, please make a request via the My Exetel portal.

Thank you

aussierod
Posts: 41
Joined: Wed Dec 17, 2008 10:53 pm
Location: Qld

Re: 1/12 plans gone?

Post by aussierod » Thu Apr 04, 2019 5:06 pm

Gee, we only connected to the nbn 2 months ago ... now this .. great timing ... but those already on 1/12 are going to be OK .. which means the 1/12 pipe (or whatever the tech term) is going to be active regardless.

10 years with you on ADSL2 300gb at $49.00 a month (plus calls), and only ever got 300kbs down and 70kbs up .. (7km from the old copper exchange) ... thus we never got value for money from day one (not Exetel's fault) ... then the nbn (no choice as copper is being disconnected) 2 months ago, for $39.99 we got 1/12 ... wow, cool, cheaper and faster .. BUT LESS BANDWIDTH (we use 200gb a month on average) .. so now to get 500gb bandwidth we have to go on a $59.99 plan .. plus $10 phone pack.

Reminds me of an Abba song .. "one step forward, three steps back" .. whoops wrong song ... money money money .. it's a rich [censored] world.

Kind regards from all the folks on struggle street that will eat less, to pay more, more more.

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nicoler
Exetel Staff
Posts: 116
Joined: Thu May 02, 2013 12:16 pm
Location: COLOMBO

Re: 1/12 plans gone?

Post by nicoler » Fri Apr 05, 2019 8:53 am

HI

Kindly PM your service details in order to further look in to this and get back to you.

Kind Regards

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