New NBN FTTC connection - Question re BYO Router

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Edwin
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Joined: Wed Jan 21, 2004 6:25 am
Location: Sydney

New NBN FTTC connection - Question re BYO Router

Post by Edwin » Sat May 11, 2019 6:02 pm

Hi all,

I've just been connected to NBN (FTTC), I've got the Exetel supplied ZTE modem, but would prefer to use my own router.

When connecting the Exetel supplied ZTE modem, I get a 220.233.x.x IP address. However when connecting my BYO router and setting up using the supplied PPPoE credentials, I get a 100.67.x.x IP address and I cannot route any traffic from/to the internet.

Any idea what may be the cause of this?

Thanks,
Ed

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rasikak
Exetel Staff
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Location: North Sydney

Re: New NBN FTTC connection - Question re BYO Router

Post by rasikak » Sat May 11, 2019 6:31 pm

Thank you for reaching out. Please forward me your customer ID or the service number as a PM to assist you accordingly.

Edwin
Posts: 91
Joined: Wed Jan 21, 2004 6:25 am
Location: Sydney

Re: New NBN FTTC connection - Question re BYO Router

Post by Edwin » Mon May 13, 2019 8:22 pm

After further investigating, I found that I was incorrect:

Both with the ZTE and the BYO routers I get the 100.67.x.x IP address assigned to the WAN interface. I can also route traffic to the internet (I just had to be patient as the connection did take its time to establish).

However, I cannot establish inbound connectivity to my devices at home, as the WAN interface address is a non-routable IP address.

How do I get a proper static & public IP address?

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KavindaS
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Re: New NBN FTTC connection - Question re BYO Router

Post by KavindaS » Mon May 13, 2019 9:17 pm

Edwin wrote:
Mon May 13, 2019 8:22 pm
After further investigating, I found that I was incorrect:

Both with the ZTE and the BYO routers I get the 100.67.x.x IP address assigned to the WAN interface. I can also route traffic to the internet (I just had to be patient as the connection did take its time to establish).

However, I cannot establish inbound connectivity to my devices at home, as the WAN interface address is a non-routable IP address.

How do I get a proper static & public IP address?
Please log in to the your My Exetel members section and request a static IP, by mentioning the exact technical reason for having a static IP. This will create a ticket and you will be informed, once we have consider your request accordingly on you contact email address.

Edwin
Posts: 91
Joined: Wed Jan 21, 2004 6:25 am
Location: Sydney

Re: New NBN FTTC connection - Question re BYO Router

Post by Edwin » Mon May 13, 2019 9:54 pm

Hi KavindaS,

Are you referring to the "Carrier Grade NAT Opt-Out Request"?

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KavindaS
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Re: New NBN FTTC connection - Question re BYO Router

Post by KavindaS » Mon May 13, 2019 10:04 pm

Edwin wrote:
Mon May 13, 2019 9:54 pm
Hi KavindaS,

Are you referring to the "Carrier Grade NAT Opt-Out Request"?
Correct :)

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